Sr. Client Services Manager

Advantage Solutions•Rogers, AR

3d•$77,500 - $100,800•Onsite

About The Position

Senior Client Services Manager. At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Senior Client Service Manager (Sr CSM) to be responsible for the creation, approval, and the implementation of programs and events in the customer stores, partnering with clients to drive the incremental sale of events. These responsibilities include engaging clients to increase the sale of events into the store, project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. The Sr CSM must also manage all related financial activities while providing a high level of service to client representatives and co-workers and assisting the organization in achieving a service excellence culture. Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary: The Sr Client Service Manager (Sr CSM) is responsible for the creation, approval, and the implementation of programs and events in the customer stores, partnering with clients to drive the incremental sale of events. These responsibilities include engaging clients to increase the sale of events into the store, project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. The Sr CSM must also manage all related financial activities while providing a high level of service to client representatives and co-workers and assisting the organization in achieving a service excellence culture.

Requirements

Bachelor's Degree or equivalent experience is required
1-3 years of experience in Consumer products, brand, or agency, sales
Possess negotiation, project management. and research, analysis, and presentation skills.
Good Sales presentation and development skills
Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
Strong organization, negotiation, and problem solving skills
Ability to present to large and small groups in a variety of settings
Excellent written and verbal communication skills
Team player with positive attitude.
Ability to build and maintain strong client relationships
Proficient is MS Word, Outlook, Excel, PowerPoint

Nice To Haves

Experience in event execution and/or sales preferred

Responsibilities

Perform project management duties to include; event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.
Ability to make autonomous decisions on behalf of our company strategy.
Develop effective client and retailer relationships to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.
Work with clients to increase events with the store, monitor event success, provide reports and feedback to the client.
Drive sales to meet and exceed sales targets.
May be responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness.
Responsible for over site of timeline revisions.
May hires, retain, train, coach, guide, direct, and develop direct reports using company-wide processes, tools and resources.
May delegate work of others and provide guidance, direction and mentoring to indirect reports.