Client Services Manager
BAYADA Home Health Care•Whitpain Township, PA
•Onsite
About The Position
BAYADA is seeking a confident, solutions-oriented Client Services Manager for our Blue Bell, PA Habilitation Office. This role is ideal for someone who can think independently and lead with sound judgment in a fast-paced environment. We are looking for a strong operator who knows how to solve problems, hold boundaries, and keep services moving forward.
Requirements
- Bachelor’s degree
- Strong communication, judgment, and decision-making skills
- Experience in service coordination, staffing, operations, healthcare, home care, or another fast-paced people-focused setting preferred
- Strong computer skills required
Nice To Haves
- IDD experience preferred, but not required
- Supervisory or leadership experience is a plus
- Teachable and open to feedback
- Able to operate independently without constant direction
- Calm under pressure and effective in difficult situations
- Focused on accountability, problem-solving, and follow-through
Responsibilities
- Coordinate day-to-day client services and staffing needs
- Manage urgent scheduling issues and changes in the field
- Partner with office and field teams to support high-quality service delivery
- Build strong relationships with clients, families, staff, and community partners
- Monitor caseload performance, authorizations, and key operational metrics
- Address challenges directly, make decisions independently, and drive solutions
Benefits
- Weekly pay
- Growth opportunities
- The support of a mission-driven organization built on compassion, excellence, and reliability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
