Sr. Client Executive, Optum Whole Health Solutions Strategic Accounts - Remote

UnitedHealth Group•Eden Prairie, MN

7h•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

10+ years of sales or account management experience
10+ years of proven experience and expertise in the health insurance, health care, or related industry
Direct experience achieving $15M total contract value sales annually for employer clients, across OptumHealth or related health services capabilities
Experience in contract negotiation, influencing, collaboration, and listening skills
Demonstrated success leading progressively complex consultative sales experience and client relationships, influencing senior level executives, consultants, and partners
Ability to effectively lead the sales process and work cooperatively with extended client team to achieve sales goals
Solid working knowledge of claims, managed care systems, and other industry players including health care tech and major consulting houses
Advanced consultative selling skills with the ability to successfully construct solutions that meet client needs and achieve client objectives
Ability to effectively message, position and present information for client impact and influence
Proficiency in Microsoft Office suite and CRM (ex. Salesforce)
Ability to operate and effectively navigate in a highly complex, matrix environment with a high level of collaboration
Ability to travel frequently, up to 30%25 of time
Driver’s license and access to reliable transportation

Nice To Haves

Sales and account management work experience working in direct, cross-carrier and UnitedHealthcare channels
Experience as a fully-dedicated client executive assigned to complex, strategic clients
Successful track record of managing deep client relationships and upselling OptumHealth capabilities in the Employer market with Fortune 500 clients
Established relationships with UnitedHealthcare National Markets client team, external consultants and channel partners

Responsibilities

Manage and maintain assigned cross-carrier & dedicated UHC client relationships to ensure delivery of OptumHealth solutions and effective product and service expansion to increase revenue potential across large employer clients (commercial employer groups with 3,000+ lives)
Identify, develop and manage incremental growth opportunities with existing clients, spanning OptumHealth’s capabilities
Accountable for retention and growth quota of new business with existing clients. Lead the OptumHealth sales process throughout the entire sales life cycle, acting as liaison with internal and external parties as required, negotiating and influencing to ensure achievement of goals
Coordinate and influence superior service to clients by establishing collaborative relationships with intercompany stakeholders across a highly matrixed environment
Monitor client satisfaction and manage key deliverables to sustain and improve client engagement and loyalty
Cultivate and deepen complex client relationships at all levels, including senior executives
Establish and maintain strong and appropriate working relationships with clients, consultants, channel partners and constituents
Monitor and enhance performance of OptumHealth solutions for clients to ensure return on investment, mutual growth/success and client financial performance, including renewal planning, negotiation and profitability levels
Build knowledge of entire range of OptumHealth capabilities, health care industry and market trends and dynamics facing clients to understand and advise on clients’ needs and OptumHealth’s value proposition
Ability to work independently and as a strong team player, with minimal supervision in a fast- paced, high-intensity environment
Communicate and present effectively at multiple audiences and levels (listening, written and verbal communication)