Sr. Client Engagement Specialist

Geiger Brothers • IA, US, IA

5d

About The Position

The Senior Client Engagement Specialist serves as the primary contact for sales partners and their high-volume clients, ensuring the success of e-commerce programs and long-term business relationships. This role bridges strategy and execution, supporting sales initiatives, coordinating with internal teams, and driving performance across multiple client accounts.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 3+ years of experience in client relationship or account management, ideally within a marketing, e-commerce, or promotional products environment.
• Exceptional communication, organizational, and analytical skills.
• Knowledge of billing, receivables, inventory management, and compliance practices.

Nice To Haves

• MAS (Master Advertising Specialist) certification preferred or willingness to obtain.

Responsibilities

• Build and maintain strong relationships with clients and sales partners.
• Lead and manage e-commerce program activities to meet and exceed performance goals.
• Support sales efforts with pricing, product presentations, vendor negotiations, and proposals.
• Coordinate product decks, mockups, and branded materials tailored to client needs.
• Manage inventory, orders, and reporting to ensure seamless client experiences.
• Analyze data to monitor account performance and create actionable insights.
• Educate clients and partners on processes, program guidelines, and compliance standards.
• Collaborate cross-functionally to support marketing, billing, and logistics.
• Stay engaged in departmental projects and committees to enhance processes and outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior