Sr. Claims Specialist, Property Casualty

Holmes Murphy • Waukee, IA

2d • Onsite

About The Position

We are looking to add a Sr. Claims Specialist to join our Property Casualty team in Waukee, Iowa. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!

Requirements

• 1-3 years career experience.
• State-specific state commercial & personal property-casualty license required or ability to obtain within three months of hire.
• Invests in understanding and applying insurance principles to consult with clients and meet their strategic needs.
• Actively contributes to workflows, processes, and deliverables, using agency systems to provide a world-class client experience and ensure compliance.
• Able to understand clients, prioritize tasks, manage status, and deliver impactful solutions proactively.

Nice To Haves

• College degree or property casualty claims and insurance experience preferred.
• Property and casualty claims, agency and/or insurance experience a plus.

Responsibilities

• Independently perform the daily tasks required to efficiently manage daily claims needs which may include but are not limited to: Demonstrate exceptional customer service and operate as an effective partner with clients.
• Consult, educate and assist clients with claims related functions and services including: Assist clients in reporting claims.
• Assist the client in properly understanding coverage.
• Educate the client of the claim process for various losses.
• Serve as a good faith client advocate for the client’s insurance interests.
• Review open losses to ensure proper handling and reserving.
• Provide and/or oversee accurate and timely loss information for internal and external clients’ use.
• Immediately notify all parties in litigated matters and ensure timely notice of new lawsuits.
• Perform research and follow-up for clients on claims management issues and questions.
• Perform customer service functions on a day-to-day basis such as answering client questions and handling concerns.

Benefits

• health, dental and vision
• Paid Parental Leave and supportive New Parent Benefits
• Company paid continuing Education & Tuition Reimbursement
• 401k Profit Sharing
• Generous time off practices in addition to paid holidays
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you
• DE&I programs
• Consistent merit increase and promotion opportunities
• Discretionary bonus opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree