Sr. Center Store Manager

Festival Foods • Holmen, WI

2d • Onsite

About The Position

The Sr. Center Store Manager provides strategic in-store leadership across Grocery, Frozen Food/Dairy, Natural/Organic, HBC/GM, Wine & Spirits, and Receiving. The role ensures alignment with storewide and company objectives through future-oriented planning, inventory management, vendor coordination, and department standards. The manager directly leads Center Store Manager(s), the Lead Receiver, the Center Store 3rd Shift Supervisor, and the Wine & Spirits Manager, while providing indirect leadership to department assistant managers and associates. The role also supports overall store operations by serving as Acting Store Director when needed, covering store calls, and overseeing storewide functions.

This is a full-time position with a schedule that includes mornings, mid-shifts, evenings, weekends, and holidays, with the ability to support closing shifts. The position is based at the Holmen store in Wisconsin. It involves working in varying temperatures and humidity levels, including moving between temperature-controlled areas, freezers, coolers, and receiving, with occasional outdoor tasks to inspect store property. Physical activities include standing for long periods, walking, bending, stooping, kneeling, operating equipment, performing repetitive tasks, and occasionally lifting 50–60 pounds.

Requirements

• High school education or equivalent experience.
• At least 5 years of leadership experience, including at least 2 years as a manager in retail or restaurant operations.
• Thorough knowledge of the retail food business, with experience in grocery or supermarket operations.
• Strong ability to coach, motivate, and develop teams.
• Strong decision-making skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills for leading diverse teams and interacting with customers.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel, and ability to learn and use various systems, including a Point-of-Sale register system.
• Understanding of store safety policies and ability to identify potential hazards.
• Ability to learn and safely use a power jack, walk-behind lift, WAV, baler, and compactor.
• Ability to stand in place for long periods; walk; bend, stoop, and kneel regularly; perform repetitive tasks for prolonged periods; and lift 50–60 pounds occasionally.
• Ability to work in varying temperatures and humidity, including freezers, coolers, receiving areas, and occasional outdoor areas.
• Ability to work mornings, mid-shifts, evenings, weekends, and holidays, and support closing shifts.
• Regular, timely attendance in compliance with the work schedule.

Nice To Haves

• Prior experience managing a center store department.

Responsibilities

• Lead, coach, and develop Center Store associates across Grocery, Frozen Food/Dairy, HBC/GM, Wine & Spirits, and Receiving, ensuring department goals, policies, and procedures are met.
• Serve as Acting Store Director when needed, covering store calls and overseeing storewide operations.
• Train and mentor department leaders and associates to support their growth and prepare them for advancement.
• Plan and organize department operations, including scheduling, balancing orders, and coordinating vendors.
• Set expectations for customer service and department standards, ensuring helpfulness and in-stock benchmarks are met.
• Finalize and approve weekly Center Store work schedules in alignment with labor and budget projections, making daily adjustments as needed.
• Maintain appropriate inventory levels and accurate pricing, and execute display standards for in-line, end-cap, and seasonal programs.
• Be cashier trained and step in at the register, and support store closing procedures.
• Collaborate with the Store Director, Guest Service Manager, Fresh Sr. Manager, and department teams on programs, store initiatives, and operational improvements.
• Train new Center Store, Receiving, and Wine & Spirits associates and foster a positive, team-oriented environment.
• Guide Wine & Spirits Manager and Center Store leaders in maintaining inventory levels and accurate product pricing.
• Uphold safety policies, company procedures, and regulatory standards.
• Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Premium pay for hourly associates on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program (EAP) and LEAPCare Care Coaches.
• 401(k) plan with an annual discretionary match.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED