Sr. Center Store Manager

Festival Foods•Holmen, WI
•Onsite

About The Position

The Sr. Center Store Manager provides strategic in-store leadership across Grocery, Frozen Food/Dairy, Natural/Organic, HBC/GM, Wine & Spirits, and Receiving. The role aligns these departments with storewide and company objectives through future-oriented planning, inventory management, vendor coordination, and oversight of department standards. The position directly leads Center Store Manager(s), the Lead Receiver, the Center Store 3rd Shift Supervisor, and the Wine & Spirits Manager, and provides indirect leadership to assistant managers and associates. The Sr. Center Store Manager also supports overall store operations by serving as acting Store Director when needed, overseeing storewide functions, and covering store calls. The role is full-time and based at the Holmen store. The schedule includes mornings, mid-shifts, evenings, weekends, and holidays, with the ability to support closing shifts. Work takes place in a grocery store, including temperature-controlled areas, freezers, coolers, and receiving areas, with occasional outdoor tasks to inspect store property. Physical duties include standing for extended periods, walking, bending, stooping, kneeling, repetitive work, operating equipment, and occasionally lifting 50–60 pounds.

Requirements

  • High school education or equivalent experience.
  • At least 5 years of leadership experience, including at least 2 years as a manager in retail or restaurant.
  • Ability to coach, motivate, and develop teams.
  • Thorough knowledge of the retail food business and experience in grocery or supermarket operations.
  • Strong decision-making skills and ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and interpersonal skills to lead diverse teams and interact with customers.
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel, and ability to learn and use systems including a Point-Of-Sale register system.
  • Understanding of store safety policies and ability to identify potential hazards.
  • Ability to learn and safely use a power jack, walk-behind lift, WAV, baler, and compactor.
  • Ability to stand in place for long periods, walk, bend, stoop, kneel, perform repetitive tasks, and use fine and broad manual dexterity and eye-hand-foot coordination.
  • Full range of upper-body motion to lift stock and functional sensory abilities to monitor the store, create displays, and operate equipment.
  • Ability to occasionally lift 50–60 pounds.
  • Ability to work in varying temperatures and humidity, including temperature-controlled areas, freezers, coolers, receiving areas, and occasional outdoor conditions.
  • Availability for mornings, mid-shifts, evenings, weekends, and holidays, including support for closing shifts.

Nice To Haves

  • Prior experience managing a center store department.

Responsibilities

  • Oversee Center Store, Wine & Spirits, and Receiving operations, leading, coaching, and developing associates across the departments.
  • Serve as Acting Store Director as needed, covering store calls and overseeing storewide operations.
  • Train and mentor department leaders and associates to support development and future advancement.
  • Plan and organize department operations, including scheduling, orders, and vendor coordination.
  • Set customer-service expectations and department standards, ensuring helpfulness and in-stock benchmarks are met.
  • Finalize and approve weekly work schedules in line with labor and budget projections, making daily adjustments as needed.
  • Maintain appropriate inventory levels and accurate pricing, and execute strong merchandising and display standards for in-line, end-cap, and seasonal programs.
  • Be prepared to work at the register and support store-closing procedures.
  • Collaborate with the Store Director, Guest Service Manager, Fresh Sr. Manager, and department teams on programs, initiatives, and operational improvements.
  • Train new Center Store, Receiving, and Wine & Spirits associates and foster a positive, team-oriented environment.
  • Guide the Wine & Spirits Manager and Center Store leaders in maintaining appropriate inventory and accurate product pricing.
  • Uphold safety policies, company procedures, and regulatory standards.
  • Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Full-time hourly store associates receive time and a half on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options for eligible part-time and full-time associates.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program and LEAPCare Care Coaches.
  • 401(k) plan with an annual discretionary match.
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