Sr. Catering Manager

Compass Group•New York, NY

3d•$85,000 - $90,000

About The Position

The Sr. Catering Manager leads day-to-day sales and operational execution of a sophisticated corporate dining and catering program serving a premier client across three corporate buildings in New York City. The role is responsible for seamless service delivery, elevated hospitality standards, and careful attention to detail across daily catering, executive meetings, and special events. The manager oversees event communications and online ordering, as well as staffing, scheduling, training, delivery, setup, breakdown, and accurate invoicing. The position calls for a polished, highly organized professional who is committed to a refined, client-focused experience in a fast-paced corporate environment. The account operates primarily Monday through Friday, from 6:00 a.m. to 6:00 p.m., with flexibility required for select evening events and special programs.

Requirements

At least two years of experience in catering, hospitality, corporate dining, conference services, or event operations.
Strong understanding of hospitality operations, event execution, and sustainable food practices.
Polished communication and interpersonal skills, with the ability to engage professionally with executives, clients, and guests.
Proficiency with web-based ordering platforms, Microsoft Word, Excel, and other business applications.
Ability to write clear, professional, and timely communications.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently, exercise sound judgment, and resolve issues effectively.
Commitment to professional appearance and adherence to uniform and personal protective equipment standards.
Experience supervising and developing approximately 5–10 hourly employees, including delivery and culinary personnel.
Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

Experience supporting high-end corporate dining, executive hospitality, or high-volume catering programs.

Responsibilities

Oversee daily catering operations across three corporate buildings.
Coordinate event orders, timelines, menus, staffing, delivery, setup, service, and breakdown.
Deliver a polished, high-touch hospitality experience for corporate clients, executives, and guests.
Supervise, schedule, train, and develop hourly service, delivery, and culinary personnel.
Partner with culinary and client teams to support elevated menus and sustainable food practices.
Manage customer communications, event changes, special requests, and online ordering systems.
Maintain accurate invoicing, records, labor information, and operational reports.
Support special events, executive meetings, conferences, and high-profile client functions.
Build strong relationships with clients, guests, vendors, and internal stakeholders.
Assist with catering sales, menu presentations, service enhancements, and program development.
Ensure compliance with company standards, food safety regulations, uniform requirements, and client expectations.