Sr. Catering Manager

Compass Group•New York, NY

45d•$85,000 - $95,000

About The Position

The Sr. Catering Manager is responsible for the successful execution of all catering events for a high-volume premier client account in NYC. The role manages sales and event order communications, scheduling and training service staff, event planning, delivery, setup, cleanup, and accurate invoicing for daily events. The successful candidate will lead complex, high-volume catering operations and execute high-profile events while delivering exceptional client service and operational excellence.

Requirements

A minimum of 4–6 years of hospitality industry experience, including 2 years of catering management experience.
Experience as a high-performing Catering Manager leading complex, high-volume catering operations and executing high-profile events.
Strong knowledge of current food industry trends and fine-dining service standards.
Supervisory, scheduling, training, and coaching skills.
Ability to assess client requirements and deliver to ensure client satisfaction.
Ability to prepare menu proposals in consultation with chefs.
Superior quantitative, oral, and written communication, problem-solving, and strategizing skills.
Excellent leadership and organizational skills, adaptability to constant changes, and attention to detail.
Excellent computer skills, including advanced knowledge of Excel and PowerPoint.
Proactive mindset and ability to remain calm under pressure and anticipate and support business changes.
High standards of personal integrity and ethical behavior.
Exceptional client relations and customer service abilities.
Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

Work with the Food Service Director and Executive Chef to present catering menu proposals to the client accurately and effectively.
Ensure communication about upcoming business is complete and distributed to the management team in a timely manner.
Coordinate with service staff and administrative support to handle messages efficiently and enter them into the computer-based system promptly.
Work with conference services to coordinate room setups and special requests.
Hire, train, and schedule catering associates, and develop existing associates in service techniques, menu presentation, policies, and procedures.
Perform menu development and marketing functions related to the catering department.
Perform related duties and special projects as assigned.
Plan, deliver, set up, and clean up daily catering events, and ensure proper invoicing.
Prepare and monitor budgets, financial targets, and forecasts.
Maintain a local client database and build and maintain vendor relationships.
Supervise food preparation, service, and cleanup.
Ensure safety and sanitation procedures are followed in compliance with HACCP.