Sr Case Manager/Case Manager, 74 Avenue A & Queens Treatment Apartment (QTA)

Acmh•Queens, NY

14h•Onsite

About The Position

Provides case coordination and delivers community rehabilitation services. This role involves conducting home visits, obtaining psychosocial histories, conducting functional skills assessments, and establishing liaisons with primary psychiatric care providers. The position ensures client access to psychiatric, substance abuse, medical services, and entitlement benefits. Responsibilities include administering health screening tools, monitoring client medication, developing individualized rehabilitation plans, and delivering various community rehabilitation services such as Assertiveness/Self-Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management. The role also involves documenting client progress, training clients in safety procedures, preparing residents for independent living, facilitating crisis intervention, staffing the Emergency Phone, maintaining client charts, overseeing apartment maintenance, attending in-service training, and providing coverage for other staff as needed. The position also serves as a “Qualified Mental Health Staff Person”.

Requirements

Sr. Case Manager Qualifications: M.A. in psychology or a human service related field.
Sr. Case Manager Qualifications: B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services.
Case Manager Qualifications: B.A. in psychology or a human service related field.
Case Manager Qualifications: A.A. degree in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services.
Experience working with adults with serious mental illness preferred.
Strong written and verbal communication skills.
Bilingual English/Mandarin required.

Nice To Haves

Master’s Degree preferred.

Responsibilities

Conducts home visits on a regular basis for assigned caseload in both single and scattered site settings.
Obtains psychosocial histories and conducts functional skills assessments.
Establishes and maintains liaison with primary provider of psychiatric care.
Assures access to psychiatric, substance abuse and medical services, and entitlement benefits.
Administers standardized health screening tools.
Monitors client medication, including adherence and side-effects.
Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client’s choice.
Delivers community rehabilitation services according to individual need, including: Assertiveness/Self-Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management.
Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.
Trains clients in safety procedures and conducts fire drills and self-preservation tests.
Prepares residents for transition to independent living and makes necessary referrals.
Facilitates crisis intervention in the event of an emergency.
Staffs Emergency Phone on a rotating basis.
Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.
Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.
Attends in-service training as requested by supervisory personnel.
Provides coverage as needed for other staff on the program team.
Serves as “Qualified Mental Health Staff Person”.
Duties as assigned by supervisor.