Sr Case Manager/Case Manager, 74 Avenue A & Queens Treatment Apartment (QTA)

ACMH INC•New York, NY

1d•Onsite

About The Position

This position provides case coordination and delivers community rehabilitation services for clients in single and scattered site settings. The role involves conducting home visits, obtaining psychosocial histories, assessing functional skills, and liaising with psychiatric care providers to ensure access to necessary services. The Case Manager will develop and implement individualized rehabilitation plans, deliver various community rehabilitation services, monitor client progress, and document responses to treatment. Responsibilities also include training clients in safety procedures, preparing them for independent living, facilitating crisis intervention, and maintaining client charts and apartment upkeep. The role requires serving as a Qualified Mental Health Staff Person and performing other duties as assigned by the supervisor.

Requirements

M.A. in psychology or a human service related field (for Sr. Case Manager).
B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services (for Sr. Case Manager).
B.A. in psychology or a human service related field (for Case Manager).
A.A. degree in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services (for Case Manager).
Experience working with adults with serious mental illness preferred.
Strong written and verbal communication skills.
Bilingual English/Mandarin required.

Nice To Haves

Master’s Degree preferred (for Sr. Case Manager).

Responsibilities

Conducts home visits on a regular basis for assigned caseload in both single and scattered site settings.
Obtains psychosocial histories and conducts functional skills assessments.
Establishes and maintains liaison with primary provider of psychiatric care.
Assures access to psychiatric, substance abuse and medical services, and entitlement benefits.
Administers standardized health screening tools
Monitors client medication, including adherence and side-effects.
Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client’s choice.
Delivers community rehabilitation services according to individual need, including: Assertiveness/Self-Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management.
Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.
Trains clients in safety procedures and conducts fire drills and self-preservation tests.
Prepares residents for transition to independent living and makes necessary referrals.
Facilitates crisis intervention in the event of an emergency.
Staffs Emergency Phone on a rotating basis.
Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.
Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.
Attends in-service training as requested by supervisory personnel.
Provides coverage as needed for other staff on the program team.
Serves as “Qualified Mental Health Staff Person”
Duties as assigned by supervisor.