Treatment Apartment Case Manager 1

Upstate Cerebral Palsy•Herkimer, NY

2d•Onsite

About The Position

Join our dedicated team as a Case Manager I in the Treatment Apartment Program (TAP), an OMH-licensed scattered site housing initiative. This role is essential in providing person-centered case management and support services to individuals with Serious and Persistent Mental Illness (SPMI), including those with co-occurring disorders and housing instability. You’ll help participants build life skills, access housing and behavioral health services, and foster community and family connections—all while promoting wellness and stability.

Requirements

Bachelor’s degree in a human-services field, OR Associate’s degree + 3 years of experience, OR High school diploma + 5 years of experience in human services.
Valid NYS Driver’s License and reliable transportation.

Nice To Haves

Minimum 2 years in case management or housing support for individuals with mental health/substance use needs preferred.
Prior experience in OMH Housing Programs strongly preferred.

Responsibilities

Implement individualized treatment and rehabilitation plans.
Provide consultation and foster peer support among participants.
Ensure safety and upkeep of residences, equipment, and supplies.
Assist individuals in securing and maintaining stable housing.
Conduct assessments and develop service plans.
Coordinate tenancy support, including conflict resolution and benefit navigation.
Maintain accurate documentation and comply with agency and regulatory standards.
Provide crisis support in various community settings.
Work closely with treatment teams, families, and external partners.
Build and maintain relationships with landlords and community providers.
Support internal and external reporting requirements.