Sr. Business Management Specialist - Business Program and Support

TD Bank•Mount Laurel, NJ

4d•Onsite

About The Position

The Business Program & Delivery team within the Office of the Deputy U.S. Treasury oversees key business programs and routines that support a broad range of activities for US Treasury. Our mandate is to provide centralized program management oversight of business operations, management, and governance routines to position US Treasury to operate effectively while prioritizing consistency in approach and transparency for Senior Management. This is accomplished by leading and supporting self-funded initiatives that provide intrinsic value to the needs of the organization and providing a single point of contact for coordination, tracking, and management of certain administrative activities impacting US Treasury, seeking to reduce the burden for our business partners, allowing them to focus on the day-to-day business operations. Our team focus is to (i) support and manage the implementation of business initiatives that drive quick wins, efficient process improvements, and strategic uplift across US Treasury, (ii) act as a liaison for activities impacting teams across US Treasury by supporting and coordinating administrative and operational activities, and (iii) provide the US Treasurer, US Deputy Treasurer, and the US Treasury Leadership team transparency on business program activities as well as an integrated and aggregated approach for these programs and business routines (e.g., change management activities, etc.). The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, oversight, control, or governance activities for highly complex / high risk / transformational (change the bank) / strategic initiatives, liaises across the organization, and primarily interfaces with executive and/or functional stakeholders.

Requirements

Undergraduate degree
10+ years relevant experience
Exceptional written and verbal communication skills, with experience preparing executive-level presentations, status reporting, and decision materials
Proven ability to lead complex, cross-functional projects and drive results through influence and collaboration
Strong stakeholder management skills, including the ability to build trusted relationships, drive alignment, and navigate competing priorities
Demonstrated expertise in project planning, execution, risk management, and issue resolution
Strong business acumen, critical thinking, and decision-making skills with a focus on delivering business value
Experience leading change initiatives in fast-paced, complex, and highly regulated environments, successfully delivering business transformation programs
Proven ability to manage multiple priorities, adapt to changing demands, and consistently deliver high-quality outcomes
Continuous improvement mindset with a track record of simplifying processes and enhancing operational effectiveness
Highly self-motivated and detail-oriented, with a demonstrated ability to work independently, take initiative, proactively identify and resolve issues, and deliver high-quality outcomes with minimal oversight.

Responsibilities

Contributes to the strategic direction of the business management function and plays a key role in the development and implementation of strategies in support of the overall business strategy.
Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas.
Leads / manages the integrated implementation of policies / processes / procedures / changes across multiple functional areas.
Provides direction and/or input to complex, wide-ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing, and testing solutions and supporting the implementation.
Facilitates key discussions and provides thought leadership to an executive audience (output is roadmap and/or strategic plan/deliverables/frameworks/short to long-term goals etc.).
Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management.
Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed.
Adheres to enterprise frameworks and methodologies that relate to business management activities for own area.
Actively manages relationships with corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements.
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank.
Assesses / identifies key issues and escalates to appropriate levels and relevant stakeholders where required.
Maintains a culture of risk management and control, supported by effective processes and sound infrastructure in alignment with risk appetite.
Ensures business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals, and physical control of assets).
Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.
Leads relevant governance meetings or committees and related deliverables / outcomes.
Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues.
Provides thought leadership and/or industry knowledge for own area of expertise.
Supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensures timely communication of issues/points of interest.
Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency.
Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services.
Participates in knowledge transfer within the team and business units.