Sr. Business Management Analyst

Export Development Canada•Ottawa, ON

11d•Hybrid

About The Position

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. Export Development Canada (EDC) is a financial Crown corporation that empowers Canadian businesses to succeed globally by offering innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth. The Digital & Technology Solutions (DTS) group, under the leadership of the Chief Information Officer, was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC: Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation; Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization; Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade; Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences. The Technology Operations and Services team is seeking a highly skilled and motivated Senior Business Management Analyst to join our team. The successful candidate will be reporting directly to TOS VP and working with Principal Portfolio Manager to oversee and manage TOS’ Governance, Strategy & Portfolio, Risk, Workforce, Value/Metrics, Operating model and Audit management domains, but with a primary focus on Financial and Budget management. This role requires a strategic thinker, strong analytical skills, attention to details and the ability to collaborate with cross-functional teams to drive business outcomes.

Requirements

Bachelor’s degree in computer science, Information Technology, Business Administration, Finance, or a related field.
Minimum of 7 years of experience in portfolio/program/project management or IT business management.
Experiences of managing large budget (over $30M+) with a focus on with IT projects and operations.
Strong attention to detail and commitment to quality.
Strong proficiency in Resource planning, Scheduling, requirements gathering, Process improvements.
Strong proficiency in Agile/Scrum.
Strong proficiency in Confident decision making.
Strong proficiency in Data Analytics.
Strong proficiency in Project management methodologies and tools.
Strong proficiency in Project management software (e.g., Microsoft Project, ADO, ServiceNow platform).
Proven ability to manage multiple projects simultaneously.
Excellent communication, negotiation, and conflict resolution skills.
Strong analytical and problem-solving skills.
Strong leadership and organizational skills.
Ability to work independently and as part of a team.
High level of initiative and self-motivation.

Nice To Haves

Familiarity with modern IT products and services such as Windows servers and desktop Operating Systems, MS Azure, MS Teams, SharePoint Online, One Drive for Business, OneNote, MS Copilot for M365, etc.
Related experience or knowledge of Procurement, principles, practices, and public competitive processes.
An MBA or relevant certifications (e.g., PMP, CSM, ITIL).
Bilingual in both official languages (English and French).
Proficiency in financial & data analysis tools.

Responsibilities

Financial and Budget Management: Plan, monitor and manage TOS’ large operations and transformation budget ($30-40M+/Year). Ensure accurate forecasting, tracking, risk mitigation and reporting of financial performance. Conduct financial analysis and reporting to support decision-making processes. Provide insights and recommendations based on financial data and trends.
Cost Optimization: Plan, facilitate and manage annual cost-optimization initiatives to achieve annual targets and realize business benefits.
Portfolio Management: Plan and oversee the IT project portfolio, ensuring alignment with business objectives and strategic goals. Evaluate and prioritize projects based on value, risk, and resource availability.
Risk Management: Identify, assess, and mitigate risks associated with IT projects and operations. Develop and implement risk management strategies to minimize impact on business operations.
Metrics Management: Define, track, and report business and/or operations key performance indicators (KPIs) and metrics to measure the success of IT initiatives. Develop dashboards and reports to communicate performance to stakeholders.
Governance Support: Develop, implement and support TOS governance practices ensuring effectiveness business and operations management, as well, alignment with organizational objectives and regulatory requirements.

Benefits

competitive compensation & benefits package
work-life balance
opportunity to help make Canada and the world better through trade
hybrid work options
3 to 4 weeks paid vacation
corporate closure period
summer early Friday’s
no meeting Fridays
continuous learning opportunities, including training programs, workshops and language training
diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed
wellness initiatives, mental health support, and fitness programs
volunteer opportunities and give back to the community through our various social responsibility programs
Relocation assistance is available for candidates who meet the eligibility criteria.