Sr Business Analyst

Stanley Black & Decker, Inc.Towson, MD
$90,000 - $162,000Hybrid

About The Position

As a Sr Business Analyst, you’ll be part of the Corporate Information Technology team, working as a Hybrid or remote employee. This role involves understanding and analyzing business processes and IT requirements to define, optimize, and implement process improvements. You will design and integrate new or enhanced business applications and information systems by aligning technical and business requirements with organizational architecture. Serving as a technical designer, you will identify optimal solutions and develop technical specifications within environmental constraints. The position provides technical leadership throughout project delivery, including supporting documentation, training, and overseeing build activities to ensure business needs are met. Key responsibilities include conducting business process analyses, business needs assessments, and cost/benefit evaluations to align IT solutions with business objectives. You will collaborate with business users and stakeholders to define problems, gather requirements, and identify optimal technical or application solutions. The role also entails documenting current processes and workflows, facilitating process mapping sessions, and proposing improvements. You will define project requirements, translate business requirements into functional and technical specifications, and validate that requirements are met throughout the project lifecycle, including user acceptance testing (UAT) and post-implementation support. Additionally, you will develop end-user documentation and training materials, provide technical leadership for engineering business systems, manage system enhancements, and support vendor management activities. Troubleshooting, issue resolution, ensuring compliance with regulatory standards, and clear communication with stakeholders are also critical aspects of this role, along with monitoring process performance for continuous improvement.

Requirements

  • Ability to simplify & standardize complex concepts / processes
  • Engineering Application domain knowledge including PLM, CAD, and CAE.
  • Business acumen
  • Business process management & modeling
  • Facilitation of business requirements workshops
  • Consultative problem solving
  • Stakeholder relationship management
  • Strong oral & written communications
  • Requirements definition & management
  • SDLC / Iterative / Agile / Scrum development
  • ITSF Project Methodology knowledge
  • Understanding of future / emerging technologies
  • Proficient in MS Word, MS Excel, MS PowerPoint, SharePoint, Visio, JIRA, Azure DevOps, or other requirements management tools
  • Proficient in 3DEXPERIENCE platform tools, including ENOVIA for business process monitoring, CATIA for 3D design, and dashboard / reporting features for KPI tracking and process analysis.
  • Knowledge of application and system integration methods and computing environments, particularly within the 3DEXPERIENCE platform.
  • Infrastructure technologies, including cloud computing / SaaS / IaaS / PaaS technologies.
  • A functional knowledge of: Systems/capabilities like SAP/Oracle Engineering systems CRM/Digital Systems like Salesforce or CMS, PIM capabilities supporting websites
  • Undergraduate degree and 6-8 years relevant experience, or Graduate degree and 4-6 years’ relevant experience.
  • Knowledge of system development methodology, project management, system architecture and analytical/problem solving skills.
  • 6-8 years of relevant experience or equivalent combination of education and work experience

Responsibilities

  • Understand and analyze business processes and IT requirements to define, optimize, and implement process improvements.
  • Design and integrate new or enhanced business applications and information systems by aligning technical and business requirements with organizational architecture.
  • Serve as a technical designer to identify optimal solutions and develop technical specifications within environmental constraints.
  • Provide technical leadership throughout project delivery, including supporting documentation, training, and overseeing build activities to ensure business needs are met.
  • Conduct business process analyses, business needs assessments, and cost/benefit evaluations to align IT solutions with business objectives.
  • Collaborate with business users and stakeholders to define and analyze problems, gather requirements, and identify optimal technical or application solutions.
  • Document current processes and workflows, facilitate process mapping sessions, and propose improvements or new processes.
  • Define project requirements, including milestones, phases, deliverables and budgets; coordinate with project teams and form cross-functional groups as needed.
  • Translate business requirements into functional and technical specifications in partnership with architects and developers.
  • Validate that business and technical requirements are met throughout the project lifecycle, including overseeing user acceptance testing (UAT) and providing post-implementation support.
  • Develop, review and deliver end-user documentation, process flow charts, and training materials; provide training to ensure successful adoption of new processes or systems.
  • Provide technical leadership and support for engineering business systems, including maintenance of applications, servers, and clients related to engineering tools.
  • Manage system enhancements by gathering requirements, coordinating with stakeholders and IT personnel, documenting changes, gaining approvals and overseeing delivery.
  • Support vendor management activities, including contract processing, maintenance renewals, purchases, and performance evaluations.
  • Assist in troubleshooting and resolving issues during implementation and ongoing operations; escalate and resolve contentious issues as needed.
  • Assist in the creation of flow charts, business process management (BPM) workflows, and systems diagrams to support problem analysis and solution design.
  • Ensure compliance with regulatory and organizational standards and contribute to knowledge management by creating and maintaining documentation and sharing expertise with teams and vendors.
  • Communicate clearly and regularly with business stakeholders, leaders and external partners to ensure alignment and successful delivery of solutions.
  • Monitor and report on process performance, identify opportunities for continuous improvement, and support change management initiatives to drive adoption and efficiency.

Benefits

  • Competitive salary
  • Great benefits plan
  • Medical
  • Dental
  • Life insurance
  • Vision insurance
  • Disability insurance
  • 401(k)
  • Employee Stock Purchase Plan
  • Paid time off
  • Tuition reimbursement
  • Programs & benefits in support of your well-being
  • Discounts on Stanley Black & Decker tools and other partner programs
  • Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
  • Access to a wealth of learning resources, including our digital learning portal.
  • Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
  • Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
  • Wellness program
  • Retirement benefits
  • Paid vacation
  • Holidays
  • Personal days
  • Discount programs for many other vendors and partners.
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