Sr. Business Analyst - Business Cards & Payments

Capital One • McLean, VA

1d • $101,100 - $138,400 • Hybrid

About The Position

As a Senior Business Analyst in Capital One's Business Cards & Payments organization, you will apply strategic and analytical skills to significant company challenges and work with professionals to develop and test strategies that affect business results. The role is in a collaborative environment that encourages insight, responsibility, continuous learning, and innovation.

You will use analysis to identify business challenges and opportunities, recommend improvements, support product and pricing strategies, inform marketing and customer experience decisions, and contribute to credit-risk management. You will take work from problem framing and hypothesis testing through solution development, implementation, and monitoring, collaborating with teams across Capital One.

This role is designated as hybrid. Employees are expected to follow Capital One's hybrid policy for required on-site presence at their designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• At least 2 years of professional experience performing analysis.
• Currently hold, or be pursuing with completion by the scheduled start date, a bachelor's degree in a quantitative field or a master's degree in a quantitative field or an MBA with a quantitative concentration.
• Demonstrated strategic and analytical decision-making and problem-solving ability, with strong quantitative orientation.
• Strong business judgment, leadership, and integrity, with the ability to make responsible decisions.
• Excellent written and oral communication skills, strategic influence, and the ability to build agreement through interpersonal and negotiation skills.
• Results orientation and ability to execute short- and long-term goals in uncertain and fluid environments.
• Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master's degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Mathematics, Statistics, or Engineering.
• At least 1 year of experience in statistical model building.
• At least 1 year of experience in market research.
• At least 1 year of experience in SQL querying.
• At least 2 years of experience in business analysis.
• At least 1 year of experience in consulting.
• Previous consulting experience.

Responsibilities

• Identify business challenges and opportunities for improvement, using analysis to make strategic or tactical recommendations.
• Perform modeling and analytics to support new product and pricing strategies for lending products.
• Support direct-to-consumer marketing efforts for select products and strategic intent for products distributed through retail channels.
• Develop targeted insights to inform new customer experiences, technology, concepts, and go-to-market strategies.
• Support improvements in credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Frame problems, develop hypotheses, conduct analyses and tests, develop solutions, assess operational feasibility, lead implementation, and create monitoring plans.
• Work with colleagues across IT, Sales, Operations, Finance, and other functions to improve quality, volume, service, and profitability.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level