Sr. Business Analyst - Business Cards & Payments

Capital One • McLean, VA

6h • Hybrid

About The Position

As a Senior Business Analyst in Capital One’s Business Cards & Payments organization, you will apply strategic and analytical skills to significant business challenges. You will collaborate with professionals to develop and test strategies that affect business results in an environment that values insight, continuous learning, new responsibilities, and innovation.

The role involves using analysis to identify business challenges and improvement opportunities, supporting product and pricing strategies, contributing to marketing and customer-experience efforts, and applying analysis to credit risk management. You will frame problems, develop and test hypotheses, recommend solutions, assess operational feasibility, help lead implementation, and establish monitoring plans. You will partner with colleagues across IT, Sales, Operations, Finance, and other functions to improve quality, volume, service, and profitability.

This is a hybrid role subject to Capital One’s policy for required on-site presence at the designated office location. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One states that it will consider sponsoring a new qualified applicant for employment authorization for this position.

Requirements

• At least 2 years of professional experience performing analysis.
• Currently holds, or is pursuing with the required degree expected by the scheduled start date, a bachelor’s or master’s degree in a quantitative field, or an MBA with a quantitative concentration.
• Proven decision-making and problem-solving based on analytics, with strong quantitative and conceptual thinking skills.
• Strong business judgment, leadership, and integrity; ability to make tenacious, responsible decisions.
• Excellent written and oral communication, strategic influencing, interpersonal, and negotiation skills.
• Strong results orientation and ability to execute in an uncertain and changing environment.
• Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Mathematics, Statistics, or Engineering.
• At least 1 year of experience in statistical model building.
• At least 1 year of experience in market research.
• At least 1 year of experience in SQL querying.
• At least 2 years of experience in business analysis.
• At least 1 year of consulting experience.

Responsibilities

• Identify business challenges and opportunities for improvement, analyze them, and make strategic or tactical recommendations.
• Perform modeling and analytics to support new product and pricing strategies for lending products.
• Support direct-to-consumer marketing efforts for select products and strategic objectives for products distributed through retail channels.
• Develop targeted insights to inform new customer experiences, technology, concepts, and go-to-market strategies.
• Support improvements in credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Frame problems, develop hypotheses, test and analyze them, develop solutions, assess operational feasibility, lead implementation efforts, and create monitoring plans.
• Work with colleagues across IT, Sales, Operations, Finance, and other functions to improve quality, volume, service, and profitability.

Benefits

• Comprehensive health, financial, and other benefits supporting employee well-being.
• Performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior