Sr. Business Analyst (e-Commerce) (Korean Bilingual)

SBT Global, Inc. • Plano, TX

5d • Onsite

About The Position

This role supports a rapidly expanding e-commerce business and primarily involves business analysis and communication with the system development team. It also includes some traditional user interface and application module management. The analyst reviews user requirements, creates documentation to communicate requirements between business users and the development team, and monitors and tests new development. The position is based in Plano, Texas, and requires Korean and English bilingual proficiency.

Requirements

• Bachelor's degree in IT and/or an MIS-related discipline.
• More than 9 years of business process analysis experience.
• Bilingual in English and Korean, with the ability to read, write, and speak both languages.
• System analysis ability and knowledge of system interfaces, including XML.
• Knowledge of generating system and business process documentation.
• Critical-thinking, analytical, problem-solving, prioritization, and time-management skills.
• Effective interpersonal skills to work cooperatively with coworkers and other staff.
• Strong oral and written communication skills to convey information clearly and concisely.
• Database development experience, including advanced SQL programming.

Nice To Haves

• Sales or logistics experience related to e-commerce systems.
• Strong business process analysis and consultation skills, with the ability to lead and guide clients.
• Knowledge of ERP logistics and general logistics and supply-chain processes.
• Basic knowledge of SQL and web system management.
• Ability to multitask and stay organized while managing multiple clients across various divisions.
• Ability to work within deadlines independently and as part of a team.
• Retail or e-commerce experience, or an internship within e-commerce.

Responsibilities

• Analyze user requirements.
• Create documentation to communicate between business users and the development team.
• Monitor and test new development.
• Support system analysis and communication with the system development team.
• Manage user interfaces and application modules.

What This Job Offers

• Career Level: Senior