Sr. Billing Specialist

Ogletree Deakins•Indianapolis, IN

1d•Onsite

About The Position

Ogletree Deakins is hiring a Sr. Billing Specialist to support its Corporate Accounting and Finance Team and Indianapolis, Indiana office. This full-time, in-office position supports the firm’s billing function by ensuring accurate and timely preparation of client invoices. The specialist works closely with attorneys, Practice Assistants (PAs), and clients to optimize revenue and enhance client satisfaction. The role includes managing invoices and accruals, resolving e-billing rejections, preparing budgets and reports, responding to billing inquiries, and maintaining client- and matter-specific billing documentation. The specialist also follows established billing procedures and contributes to a collaborative team environment.

Requirements

Undergraduate degree in Business, Accounting, or Finance.
At least 5 years of legal billing or project-costing billing experience is preferred.
Proficiency with Microsoft Word and Excel, including formulas, pivot tables, and filters.
Excellent oral and written communication skills and a professional demeanor.
Ability to prioritize tasks efficiently and adapt to a fast-paced environment.
Self-motivated, proactive approach and ability to work with minimal supervision.
Strong organizational skills and attention to detail, with ability to manage multiple tasks and deadlines.
Initiative, sound judgment, and excellent follow-up skills.
Understanding of rates, fee offers, and rate-related nuances in accordance with firm procedures and client guidelines.
Ability to logically assess varied requests and determine appropriate next steps using best-practice protocol in a legal billing environment.

Nice To Haves

Working knowledge of Aderant and BillBlast.
Experience with PrebillViewer (PBV).
Experience with electronic billing systems such as Legal Tracker, LegalX, Collaborati, and TyMetrix.

Responsibilities

Prepare and process client invoices accurately and within deadlines, including edits, transfers, write-offs, and fee or cost adjustments.
Ensure invoices are transmitted successfully through email, e-billing systems, or U.S. mail.
Complete monthly accruals on time and in accordance with attorney and client requirements.
Resolve rejected e-billed invoices within one month of rejection, manipulate LEDES files as needed, and update status in BillBlast weekly.
Serve as a primary billing resource for attorneys, Practice Assistants, and clients, handling billing requests and special projects.
Respond promptly, courteously, and professionally to inquiries in shared and personal mailboxes.
Prepare client budgets according to billing schedules and prepare fee, cost, and ad hoc reports as requested.
Follow established billing policies and procedures.
Maintain current client- and matter-specific billing procedures and attorney preferences, and prepare tracking spreadsheets and other necessary documentation for supplemental billing, fee caps, volume discounts, and expenses.
Contribute to a collaborative team environment by supporting colleagues and sharing knowledge.