Sr Billing Specialist

A/Z Corporation•North Stonington, CT

17h

About The Position

The Sr Billing Specialist oversees complex billing processes to ensure accurate and timely invoicing, support cash flow objectives, and serve as a subject matter expert for billing operations. The role works with internal and external stakeholders to support contract compliance, optimize revenue recognition, and improve the customer experience. Regular attendance at an assigned location is required, which may include A/Z satellite offices or another project site. The position leads monthly billing package preparation, review, and distribution for assigned projects and customers; processes complex billing transactions; and handles escalated billing inquiries, disputes, and payment issues. It also supports project setup and contract compliance, maintains billing records, assists with accounting close and audits, produces management reports, identifies process improvements, and provides guidance to other team members.

Requirements

Minimum of 5 years of billing, accounts receivable, or accounting experience.
Ability to work independently and as part of a team.
Ability to follow plans and instructions from supervisors or more experienced workers.
Strict adherence to safety rules and quality requirements.
Ability to interact with coworkers and clients in an attentive, courteous manner.
Ability to communicate fluently in English.
Accuracy and attention to detail.
Good communication skills.
Experience using ERP or accounting software such as Sage, CMiC, Oracle, or similar systems.

Nice To Haves

Associate's degree in Accounting, Finance, Business Administration, or a related field preferred.
Construction industry billing experience preferred.
Experience with lump sum billing, AIA billing, government contracts, time and material billing, or other complex invoicing environments preferred.

Responsibilities

Attend work regularly at the assigned location, which may be an A/Z satellite office or another project site.
Lead the preparation, review, and distribution of monthly billing packages for assigned projects and customers.
Review customer contracts to ensure billing follows contractual terms, schedules, and requirements.
Process complex invoices, requisitions, lump sum billings, time and material billings, and other customer billing transactions in the accounting system.
Serve as the primary contact for escalated billing inquiries, disputes, and payment issues.
Partner with Project Managers and Operations teams on project setup, billing rates, contract values, and change orders.
Review billing data for accuracy, completeness, and compliance before invoice submission.
Monitor billing schedules and deadlines to ensure timely invoicing and maximize cash flow.
Prepare and process billing adjustments, credit memos, write-offs, and invoice corrections.
Research and resolve billing discrepancies with internal departments and external customers.
Maintain organized billing documentation and archive records in document management systems.
Assist with month-end and year-end closing activities related to billing and accounts receivable.
Generate billing reports, aging analyses, and key performance indicators for management review.
Identify process improvement opportunities and assist with implementing best practices.
Provide education, mentoring, and guidance to Billing Specialists and other team members.
Support audits by providing requested documentation and explanations.
Assist management with special projects and perform additional duties as assigned.