Sr. Associate - Operations (Hybrid, Newark, NJ)

Broadridge•Newark, NJ

3d•Hybrid

About The Position

Broadridge is seeking a Senior Operations Associate to provide outsourced operational and transactional business-process support for clients. The role helps ensure quality service and operational performance while meeting client needs, contract requirements, business goals, and cost targets. It focuses on efficient, high-volume processing and contributes to productivity and planned return on investment (ROI). The associate develops, implements, and evaluates processes; monitors productivity and delivery; and performs routine back-office work and specialized DTC settlement activities. The position requires following established procedures and contract requirements, using appropriate discretion to address issues and improve efficiency.

Requirements

Two to five years of DTC Settlements experience.
Bachelor’s degree or equivalent experience.
Job-related training and experience developing specialized skills or working across multiple tasks.
Ability to meet strict deadlines and deliver accurate, high-quality work.
Strong organizational and communication skills, including the ability to work effectively with colleagues and clients.
Self-motivated and driven, with a commitment to personal and process improvement.
Open to learning new ideas and concepts; dependable and responsible in a professional setting.

Nice To Haves

Familiarity with BPS, IMPACT, DTC Settlements Web, DTCC Portal: Smart Track, Clearing Dashboard, and Obligation Warehouse.

Responsibilities

Develop, implement, and evaluate processes that support business goals and cost requirements.
Monitor productivity and delivery, assess performance, and support planned ROI.
Provide operational and transactional support for client business processes.
Perform routine back-office activities, which may include data entry, order and application processing, document verification, accounting support, and preparing mailings.
Use software and internet applications to support performance, maintenance, system resources, and service and support needs.
Manage RAD activity and DKs.
Process free receives and resolve DVP/RVP differences.
Process SPOs and pair-offs as required, following M/O direction and coordinating with counterparties.
Complete end-of-day balancing and funding.
Process buy-ins and manage fails, including fail control and reporting.
Prepare FINRA extension filings and Reg SHO 204 reporting.
Complete Obligation Warehouse activities, including recaps.
Reconcile stock and cash breaks.
Process new issues, focusing strictly on settlement processing and fails management.
Process ETF settlements.
Process Deposits and Withdrawals at Custodian (DWAC) for buybacks and conversions.
Follow established procedures and contract requirements, using appropriate discretion to address issues and improve efficiency.