Sr. Associate - Desktop Support

Encore Capital Group•Phoenix, AZ

4d•Onsite

About The Position

The Sr. Associate - Desktop Support is responsible for providing dedicated technology infrastructure support to business units. This role is primarily focused on the day-to-day operational execution and is 100% transactional.

Requirements

Applicants must have current authorization to work in the United States on a full-time basis.
Typically 3 years business experience; exhibit strong basic executional capabilities and begin to take on more responsibility.
2 - 4 years of experience with Microsoft Windows 7, Microsoft Office 2010, AS400 client applications, PBX Administration, Microsoft SCCM, Malware / Virus protection, Active Directory administration, Video Conferencing Systems.
2 - 4 years supporting client end devices and peripherals.
Ability to follow guidelines and identify and resolve problems.

Responsibilities

Provide quick and efficient technical support without disruption to business flow.
Supply technology infrastructure support to business units.

Benefits

Earn a competitive salary.
All employees are eligible for monthly incentives or annual bonus.
paid training and development programs
promote-from-within philosophy
informal accolades
formal company-wide awards and prizes like all-inclusive vacations.
Tuition Assistance
comprehensive healthcare plans and options
fitness membership reimbursements
weight watchers
our wellness rewards Program
up to eight hours of paid time off each year to volunteer.
volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
paid and floating holidays
generous paid-time-off.
support volunteerism
environmental efforts
leadership training
skill-building