Sr Associate, Account Management
About The Position
Otis is growing and we are recruiting a Service Sales Consultant to cover Roseville / St. Paul territory. The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.
Requirements
- 2+ years of experience in the elevator industry required
- You have a business or technical degree or have completed training as a technician or technical business administrator, and 3 years of prior work experience
- You have initial experience in the sale of technical service agreements requiring consultation.
- You have a strong customer and service orientation, including excellent interpersonal skills
- You are characterized by a high level of commitment and reliability.
- You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
Nice To Haves
- 5+ years within Sales, Customer Service, or related field preferred
Responsibilities
- Manage a portfolio of elevator units through maintaining good working relationships with existing customers
- Serve as primary contact for timely resolution of customer needs surrounding inquiries
- Develop new customers via cold calling, networking, bids and tenders
- Develop your own sales strategy to achieve sales targets
- Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
- Conduct sales negotiations and close deals
- Collaborate with fellow team members, including other sales representatives and field colleagues
Benefits
- Long-term employment contract with the world market leader in a crisis-proof industry.
- Remuneration in accordance with local standards
- Customized local benefits including vacation and incentive
- Intensive training in technology, processes & soft skills
- Opportunity to exchange ideas with experienced colleagues
- Work-life integration
- Flexible working hours
- Possibility of remote work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
