Sr. Applications Analyst, Imaging - Radiology/Cardiology/Hemodynamics

Community Health Systems Professional Services Corporation•Franklin, TN

About The Position

CHSPSC, LLC seeks a Sr. Application Systems Analyst, Ancillary Clinical Services to support application services management for the Radiology and Cardiovascular service lines. The role analyzes value, evaluates risk, prioritizes projects, and onboards technology requests to ensure alignment with organizational strategies. The analyst owns strategic analysis of the enterprise application portfolio, including lifecycle management, rationalization, consolidation, and standardization. The role supports portfolio management standards and processes, facilitates data-driven IT investment decisions, maintains application information in ServiceNow, and works with business and technology stakeholders to advance enterprise standards and application lifecycle management. It also evaluates application risks, costs, benefits, and business impacts; supports audit controls and mitigation; and communicates status and recommendations to stakeholders.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or Software Engineering, or equivalent.
  • 5–7 years of experience in application analysis, system configuration, or IT solution delivery.
  • Results-oriented approach and accountability for accurate deliverables and outcomes.
  • Customer-focused approach to aligning services with customer needs.
  • Excellent verbal and written communication, presentation, and customer service skills.
  • Ability to handle pressure and meet business demands and deadlines.
  • Expertise in analyzing and presenting large volumes of data to senior leadership.
  • Critical thinking and ability to develop proposals based on sound analysis and achievable outcomes.
  • Ability to prioritize tasks and adjust quickly in a rapidly changing environment.
  • Exceptional analytical and problem-solving skills.
  • Ability to work independently and in a team environment.
  • Organizational awareness and ability to understand relationships to accomplish work effectively.

Nice To Haves

  • Creativity in developing and executing innovative strategies to meet unique customer needs.

Responsibilities

  • Own strategic analysis of the enterprise application portfolio, including lifecycle management, rationalization, consolidation, and standardization.
  • Assist in defining, implementing, and supporting portfolio management standards, policies, and processes.
  • Facilitate data-driven decisions about IT project investments.
  • Define service-line elements, attributes, taxonomies, and nomenclature in ServiceNow to ensure complete and accurate enterprise application records.
  • Collaborate with business partners, technology leaders, and department directors to promote enterprise standards and application rationalization.
  • Document the current state and contribute to the application lifecycle management roadmap to reduce costs, mitigate risks, and drive growth and revenue.
  • Provide expertise on enterprise application portfolio decisions and priorities.
  • Track application and vendor trends and maintain knowledge of technologies relevant to current and future organizational needs.
  • Apply relevant industry best practices and methodologies for process improvement.
  • Serve as the portfolio point of contact for service-line business leadership.
  • Perform application rationalization feasibility analyses and prepare proposals supporting clinical and economic objectives.
  • Assess applications’ advantages, risks, costs, benefits, and impacts on enterprise business processes and goals.
  • Develop and maintain productive relationships within and outside CHS, uphold enterprise standards, and align stakeholders with strategic direction.
  • Collaborate with Audit teams to address and mitigate audit findings and manage application-system and lifecycle-management audit controls.
  • Serve as an escalation point for junior staff and model strong work ethic and critical thinking.
  • Educate peers and business partners on department methodologies and promote adoption of standard processes.
  • Identify and evaluate portfolio risks and recommend mitigation plans.
  • Assist with business impact analysis and application criticality assessments.
  • Partner with business and delivery stakeholders to review applications and service lines, including scope, metrics, expenses, and net promoter scores, to determine the disposition of existing and proposed solutions.
  • Provide timely, accurate status updates to stakeholders, including preparing and delivering status reports and presentations.
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