This role serves as a Subject Matter Expert and the primary point of contact for all Accounts Payable process-related inquiries. The position involves monitoring daily queues and aging for Accounts Payable invoicing, conducting thorough research on payment inquiries, and responding promptly to both internal and external customers. A key responsibility is troubleshooting and resolving escalations related to supplier payments that do not pass the audit process, with clear communication to all stakeholders. The role also entails leading and motivating a high-performing Accounts Payable team through continuous improvement and innovation, including the implementation of automation and AI-driven solutions to minimize manual effort and enhance scalability. Monitoring of "critical care" clients and suppliers, proactive escalation management, and process analysis for improvement opportunities are also crucial aspects of this position. Additionally, the role involves documenting and implementing new processes, assessing and delivering team training, performing quality control audits, utilizing AI and automation tools for global service delivery enhancement, and managing special projects.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees