Sr AI Solution Engineer - Onsite, Minneapolis, MN

Medtronic • Minneapolis, MN

3d • Onsite

About The Position

As part of Medtronic’s HR Digital and AI Transformation, the Sr. AI Solution Engineer designs, builds, and optimizes AI-powered HR solutions, intelligent workflows, virtual agents, and integrations. The role applies large language models (LLMs), agentic AI, automation, and enterprise platforms to improve employee support, automate HR processes, and enable scalable digital experiences.

The position is based onsite in Minneapolis, Minnesota, with approximately 10% travel. The team develops scalable solutions across the employee lifecycle using technologies including Moveworks, ServiceNow, Workday, Snowflake, Databricks, and UiPath.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related technical field.
• At least 4 years of experience in AI solution development, automation engineering, or platform configuration.
• Experience with at least one agentic AI platform, such as Moveworks, ServiceNow Virtual Agent, or Workday Extend, or an RPA platform such as UiPath.
• Experience with LLMs, RAG architectures, vector databases, embeddings, or prompt engineering.
• Programming experience using Python, JavaScript, or PowerShell.
• Experience integrating enterprise applications using REST APIs, JSON, OAuth, webhooks, or middleware.
• For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Candidates for roles below Principal level must have unrestricted U.S. work authorization at hire and for the duration of employment.

Nice To Haves

• Experience with AI orchestration frameworks such as Semantic Kernel, LangChain, LangGraph, or AutoGen.
• Experience with Workday Studio, Workday Extend, ServiceNow Flow Designer, or ServiceNow Virtual Agent Designer.
• Experience with enterprise LLMs, vector databases, SQL, Snowflake, or Databricks.
• Experience with UiPath Studio, Orchestrator, or Automation Hub.
• Experience with HR processes and systems, including onboarding, case management, employee support, data privacy, security, or compliance.

Responsibilities

• Design and implement intelligent HR workflows and virtual agents using platforms such as Moveworks, ServiceNow Virtual Agent, and Workday Extend.
• Build and deploy AI applications using LLMs, AI agents, retrieval-augmented generation (RAG), prompt engineering, and orchestration frameworks.
• Develop conversational AI solutions for HR use cases, including policy questions, case resolution, onboarding, and employee support.
• Develop integrations, APIs, microservices, and reusable components across HR, ERP, and collaboration systems.
• Configure and optimize workflows, business rules, and data models within ServiceNow, Workday, and other HR applications, supporting reliability, security, and scalability.
• Analyze usage metrics, resolution rates, and user feedback to optimize automation logic, NLP accuracy, virtual agents, and RPA.
• Collaborate with HR and IT teams through agile delivery.

Benefits

• Competitive salary and flexible benefits package.
• Short-term incentive through the Medtronic Incentive Plan (MIP).
• Health, dental, and vision insurance for eligible regular employees working 20 or more hours per week.
• Health Savings Account and Healthcare Flexible Spending Account for eligible regular employees working 20 or more hours per week.
• Life insurance and long-term disability leave for eligible regular employees working 20 or more hours per week.
• Dependent daycare spending account and tuition assistance or reimbursement for eligible regular employees working 20 or more hours per week.
• Simple Steps global well-being program for eligible regular employees working 20 or more hours per week.
• Incentive plans for all regular employees.
• 401(k) plan with employer contribution and match for all regular employees.
• Short-term disability, paid time off, and paid holidays for all regular employees.
• Employee Stock Purchase Plan for all regular employees.
• Employee Assistance Program for all regular employees.
• Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
• Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior