Sr Advisory Solution Consultant
About The Position
ServiceNow is seeking a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. The consultant serves as a trusted technical and business advisor, leading discovery, solution design, product demonstrations, proof-of-value engagements, and customer validation activities. The role works directly with security, identity, infrastructure, IT, risk, and executive stakeholders to connect technical capabilities to measurable business outcomes. The ideal candidate brings strong cybersecurity knowledge, practical enterprise networking experience, strong communication skills, and a track record of supporting complex enterprise sales cycles. The role supports ServiceNow's security offerings, including capabilities associated with Armis, ServiceNow Security and Risk, and Veza Identity Security. It requires travel as needed, typically 25–50%, depending on region and business needs. Work persona is flexible or remote.
Requirements
- At least 5 years of experience in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or a related technical role.
- At least 5 years of customer-facing technical, pre-sales, or customer support experience.
- Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers.
- Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations.
- Strong working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation.
- Familiarity with capturing network traffic via SPAN ports, port mirroring, TAPs, packet capture brokers, NetFlow, and network telemetry.
- Ability to understand and explain how security platforms integrate with customer network environments to collect data, provide visibility, and support technical validation during demonstrations, proof-of-values, and proof-of-concepts.
- Strong presentation, storytelling, and executive communication skills.
- Ability to engage effectively with technical practitioners, business stakeholders, and executive buyers.
- Demonstrated track record of contributing to technical wins, deal progression, and successful customer outcomes.
- BS degree in Computer Science, MIS, Cybersecurity, or equivalent experience.
Nice To Haves
- Hands-on experience with IAM or IGA solutions.
- Background in Security Operations or Security Engineering.
- Experience with asset discovery across IoT, OT, or IoMT environments.
- Exposure to vulnerability management or risk-based vulnerability programs.
- Security, cloud, or relevant technical certifications.
- Linux or Python scripting experience.
Responsibilities
- Partner with Sales to lead technical discovery, solution design, and customer validation.
- Deliver compelling virtual and in-person technical demonstrations.
- Deploy and support proof-of-value and proof-of-concept engagements.
- Translate technical capabilities into business outcomes.
- Serve as a trusted advisor during evaluations, competitive situations, and executive discussions.
- Develop customer-facing documentation, technical summaries, and solution narratives.
- Lead technical training sessions based on customer use cases and proof-of-value findings.
- Support marketing events, conferences, webinars, and speaking engagements.
- Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights and improve execution.
- Travel as required, typically 25–50%, depending on region and business needs.
Benefits
- Health plans, including flexible spending accounts.
- 401(k) Plan with company match.
- Employee Stock Purchase Plan (ESPP).
- Matching donations.
- Flexible time away plan.
- Family leave programs.
- Equity when applicable.
- Variable/incentive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
