Sr. Administrator Leave of Absence

AEG Vision•Dallas, TX

About The Position

The Sr. Leave Administrator assists Optometrists with administration of time-away and leave-of-absence programs, including mandatory state paid leave and disability programs. The role ensures compliance with federal, state, and local regulations while supporting employees through various types of leave. It serves as a subject matter expert on leave programs and provides empathetic, personalized support throughout the leave process. The administrator manages leave and accommodation cases from initial intake through return to work, coordinates required documentation and determinations, works with the Company's third-party leave administrator, and supports compliance, reporting, audits, and process improvements.

Requirements

Bachelor’s degree in a related field or applicable experience.
5+ years of subject matter expertise in leave-of-absence and multi-state paid leave administration.
Working knowledge of FMLA, ADA, state and federal leave requirements, and company leave policies.
Proficiency with Microsoft Office Suite, HRIS, leave-management systems, and virtual communication platforms.
Excellent communication, presentation, organization, time-management, problem-solving, and follow-up skills.
Ability and flexibility to work in a fast-paced environment and handle confidential and sensitive information with discretion.
Accountability and self-motivation for projects in a remote or hybrid capacity.

Nice To Haves

Mergers and acquisitions experience.

Responsibilities

Serve as the subject matter expert for leave-of-absence programs, including FMLA, ADA-related leave and accommodations, state and local paid leave programs, military leave, parental leave, personal leave, and company-sponsored leave programs.
Provide empathetic, compassionate, personalized support to Optometrists throughout the leave and time-away process.
Maintain proactive communication with Optometrists by phone, video conferencing, email, and other appropriate channels.
Independently manage leave and accommodation requests from initial intake through return to work, ensuring timely communication, documentation, and resolution.
Partner with the Company's third-party leave administrator to ensure accurate and timely administration of leave requests and serve as the primary internal resource for employees and managers.
Coordinate eligibility determinations, required notices, medical certifications, leave extensions, benefit continuation, return-to-work planning, and case closure.
Identify leave-related risks, collaborate with leadership on process improvements, and support complex cases.
Monitor changes to federal, state, and local leave regulations and support implementation of new and upcoming regulations.
Maintain accurate leave tracking, reporting, case documentation, and audits to ensure compliance and data integrity.
Perform additional duties, reporting, audits, and projects as assigned.