Sr. Administrative Assistant

Alcami Corporation•Morrisville, NC

1d•Onsite

About The Position

The Sr. Administrative Assistant provides site and departmental administrative support across multiple locations. The role handles correspondence, travel and expense report reconciliation, client agendas, site visitors, and confidential information professionally. It requires judgment and initiative to resolve moderately complex issues, plan and accomplish goals, and maintain effective working relationships with leadership and employees. Assignments may span different functional areas. This is a 100% on-site role, Monday through Friday, 8:00 a.m. to 5:00 p.m. After-hours and flexible hours may be needed. The position supports multiple local sites through regular short commutes, with occasional travel to more remote sites for training or support, expected to be no more than 5%.

Requirements

Bachelor’s degree with 4 or more years of related experience, or an Associate’s degree with at least 6 years of experience, or a high school diploma with 10 or more years of experience.
Strong interpersonal and communication skills, including strong written and oral skills.
Willingness to collaborate with other team members.
Understanding of company operations, policies, and procedures.
Understanding of business and office practices.
Understanding of departmental activities and practices.
Expert knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
Ability to handle multiple projects simultaneously and support multiple individuals.
Demonstrates honesty and integrity through personal example.
Follows safety policies and leads by example in a safety-first culture.
Produces high-quality work with a focus on getting it right the first time.
Complies with the company code of conduct, policies, and regulatory standards.
Thinks strategically, identifies opportunities, considers downstream impacts, seeks to understand the reasons behind work, and focuses on important work.
Takes ownership of personal and others’ development and seeks continuous learning opportunities.
Makes decisions promptly with customers and their patients in mind, meets commitments with urgency, and seeks efficiency.
Holds self and others accountable, delivers results right the first time, seeks feedback, and acts to improve.
Listens to customers, asks appropriate questions, and uses insight to provide value.
Works collaboratively, values others’ experience and ideas, remains open-minded, and is flexible and easy to work with.
Able to meet the stated physical demands of the role, with reasonable accommodations where applicable.

Responsibilities

Assist multi-site management with daily tasks and activities and support special projects.
Schedule appointments, make travel arrangements, and prepare expense reports.
Serve as the single point of contact for existing and prospective customer visits, helping create a positive first impression.
Maintain the client prospect calendar on the company intranet site (ePulse) and coordinate with Program Management, Sales and Business Development, and site SLT.
Facilitate site visitors through check-in processes and communicate with their assigned contacts.
Schedule and coordinate candidate interviews and send new-hire announcements.
Coordinate activities between departments and outside parties.
Gather information and coordinate activities with employees at all organizational levels; assist with event planning.
Requisition required supplies for the supported site.
Handle and document incoming phone calls.
Compose and proofread correspondence, including letters and reports, before distribution.
Prepare presentation materials for departmental management.
Perform all facility receptionist duties.
Ensure timely completion of and compliance with cGMP and other relevant company training requirements.
Perform other duties as assigned.