Sr. Administrative Assistant - EIC

TIAA•New York, NY

3d•Onsite

About The Position

This Senior Administrative Assistant role provides comprehensive administrative and operational support to upper management within the Energy Infrastructure Credit business. Operating under moderate supervision, this position plays a central role in ensuring the smooth day-to-day functioning of the EIC team by managing schedules, facilitating communications, coordinating logistics, and serving as a key liaison across internal departments and external partners.

Requirements

High School Preferred
No Experience Required; 2+ Years Preferred
Physical Requirements: Sedentary Work
Strong proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, as well as expense management and travel booking platforms.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail, with experience coordinating complex logistics including domestic and international travel and events.
Ability to work independently and collaboratively while adapting to shifting priorities in a dynamic environment.

Nice To Haves

Bachelor's degree.
10 or more years of administrative assistant experience within financial services.
Prior experience supporting senior leadership, including calendar management, travel coordination, and communications.
Experience within investment management, credit, or alternative assets is a plus.

Responsibilities

Serves as the primary administrative contact for the EIC team and senior leadership, managing calendars, maintaining contact lists, and providing responsive, proactive support across all lines of business.
Answers and routes phone calls, takes messages, and responds to routine inquiries, ensuring timely and accurate communication on behalf of the team.
Drafts, reviews, and sends communications on behalf of senior EIC team members, and acts as a liaison between upper management and internal departments to promote effective communication and organizational cohesion.
Organizes and prepares for meetings by gathering relevant documents, coordinating logistics, and managing all scheduling needs for both internal and external engagements.
Coordinates domestic and international travel arrangements and manages associated expense processing.
Prioritizes and manages email correspondence, responding when necessary and escalating time-sensitive matters to appropriate team members.
Supports overall office functioning through space scheduling, event planning and execution, inventory management, and general paperwork processing.
Maintains up-to-date master copies of organizational policies and procedure manuals.
Participates in ongoing production processing and performs operational tasks as needed, contributing to the broader administrative and business support needs of the EIC team.