Sr. Accounts Receivables Reconciliation Analyst

Computer Task Group, Inc•Charlotte, NC

1d•Hybrid

About The Position

CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Sr. Accounts Receivables Reconciliation Analyst, to manage accounts receivable reconciliation, customer disputes, deductions, chargebacks, and collections activities. This position will partner with Finance, Sales, Customer Operations, Shared Services, customers, and other cross-functional teams to resolve billing issues, improve cash flow, minimize bad debt, and maintain accurate receivables.

Requirements

Associate degree in Finance, Accounting, Business, or related field.
5+ years of experience in Finance, Accounts Receivable, Corporate Collections, or a related area.
Strong experience with account reconciliation, deductions, disputes, chargebacks, and collections.
Advanced Microsoft Excel skills.
Proficiency with SAP, Microsoft Office, Windows, and SharePoint.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills.
Strong customer service and cross-functional collaboration skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Nice To Haves

Bachelor's degree preferred

Responsibilities

Reconcile customer accounts and investigate discrepancies, deductions, disputes, and chargebacks.
Analyze root causes of invoicing errors and recurring customer deductions.
Manage disputed accounts and collections activities to meet cash-flow and performance goals.
Research invalid chargebacks and coordinate recovery efforts.
Partner with Sales, Finance, Customer Operations, and customers to resolve complex account issues.
Coordinate credit and debit memo requests to maintain accurate accounts receivable balances.
Identify process improvement opportunities involving invoicing, collections, chargebacks, reporting, and financial systems.
Support projects and system enhancements related to Accounts Receivable.
Maintain accurate documentation and communicate significant issues and risks to leadership.
Take a proactive, analytical approach to problem solving and issue resolution.