Sr Account Planner - Publisher Developer Relations

Nintendo•Redmond, WA

8h•Hybrid

About The Position

Nintendo of America is seeking a Sr Account Planner for Publisher Developer Relations. This role involves managing assigned partner and prospect accounts, overseeing operational workflows for content setup, approvals, release, and changes. The position requires staying informed about industry and account-specific news, keeping partners updated on Nintendo system updates and product enhancements, and reviewing/approving assets for digital software, packaged software, and accessories. The Sr Account Planner will serve as the primary contact for publishers and a liaison between publishers and internal departments, communicating with Product Planning management regarding production planning, Lotcheck priorities, and scheduling. This role takes a lead in Production Planning for key projects, initiating new item part number creation, setup, and data enrichment. Responsibilities also include analyzing and resolving publisher account issues, providing oversight into publisher account activities (projections, ordering trends, sell-through), and offering training and guidance to Product Planning team members. The role drives continuous process improvement to optimize systems and processes, supports the review and maintenance of standard operating procedures, and collaborates with strategic partners to promote business growth. Work will be global and cross-functional to ensure timely release of new titles and updates. Special projects will be assigned as needed. The Sr Account Planner will develop and maintain account-level sell-in forecasts, coordinate with customer accounts on merchandising efforts for digital products, generate promotional forecasts, and perform pre/post analysis. Ensuring compliance with NOA policies and procedures is crucial. The role also assists publishers and developers with system access and usability issues (NCMS, IMAS, OMAS, NDP, LBD, NOA Portal), enters sales orders for digital codes, and works with publishers and internal teams to release updates, patches, and themes. Support for JSOX and audit compliance reporting is also required.

Requirements

Minimum of five (5) plus years of related experience.
Strong statistical analysis skills.
Proficient with Microsoft Office suite.
Working knowledge of Oracle EBS, OM/IPM and BMS.
Undergraduate degree in business, economics, marketing, or a related field, or equivalent.
Applicants must be legally eligible to work in the United States to be considered.
Visa sponsorship is not available for this role.

Responsibilities

Manages assigned partners and prospect accounts.
Assists and monitors operational workflow for content set-up, approvals, release and changes.
Stays abreast of industry and account specific news.
Keeps partners informed on Nintendo system updates and product enhancements.
Reviews and approves required assets for digital software, packaged software and accessories.
Primary contact for publishers and liaison between publisher and internal departments.
Communicates with Product Planning management regarding production planning, Lotcheck priorities and scheduling.
Takes lead role in Production Planning of key projects.
Initiates new item part number creation, set-up and data enrichment.
Analyzes and resolves publisher account issues.
Provides oversight into publisher account activities including analysis of projections, ordering trends and sell through.
Provides training and guidance for Product Planning team members, including modelling leadership, teamwork, professionalism and communication.
Leads continuous process improvement activities to optimize systems and processes and to increase productivity.
Supports review and maintenance of standard operation procedures.
Collaborates with strategic partners to promote business growth.
Works globally and cross-functionally with key partners to ensure timely release of new titles and updates.
Special projects as assigned.
Develops and maintains account-level sell-in forecasts to achieve objectives and maintain appropriate in-stock and service levels.
Coordinates with customer accounts on their participation in merchandising efforts for digital products.
Generates promotional forecasts and performs pre/post analysis.
Ensure compliance with NOA policies and procedures.
Assists publishers and developers with system access and usability issues (NCMS, IMAS, OMAS, NDP, LBD, NOA Portal).
Enters sales orders for digital codes as needed.
Works with publishers and internal teams to release updates, patches and themes.
Supports JSOX and audit compliance reporting.