Spring Tournament Operations Intern

Ripken Baseball•Pigeon Forge, TN

2d•Onsite

About The Position

The Spring Tournament Operations Intern assists with operations during spring events at The Ripken Experience in Pigeon Forge, Tennessee. This is a paid internship that offers the opportunity to earn college credit. The position is anticipated to run from February 2027 through May 2027 and reports to the Event Coordinator.

Requirements

Bachelor’s degree or currently working toward a bachelor’s degree in a related field.
Computer skills, particularly in Excel and Word.
Excellent verbal and written communication skills.
Strong work ethic.
Ability to work as part of a team and willingness and ability to listen and learn.
Ability and commitment to work long hours, including weekends, depending on business needs.

Responsibilities

Assist the Event Coordinator with rosters, welcome packets, and paperwork before tournaments and softball spring training.
Serve as a tournament official by maintaining knowledge of rules and procedures, announcing games, and operating scoreboards.
Provide customer service to coaches and answer tournament-related questions.
Work with front office personnel to execute tournaments.
Perform basic grounds crew duties, including field work and filling water coolers.
Perform basic cleaning duties, including sweeping, mopping, cleaning and stocking restrooms, cleaning windows, and picking up trash.
Assist Food and Beverage and Retail Managers as needed, including cashiering, grilling, and restocking the retail floor.
Maintain a high level of professionalism and provide strong internal and external customer service.
Absorb training and show initiative in upholding the values of the Ripken name and brand.
Work with staff to achieve objectives effectively and efficiently and provide a positive experience for participants.