Sportsbook Cashier - Part Time

Belterra Park Gaming•Cincinnati, OH

About The Position

The Sportsbook Cashier supports sportsbook operations by providing customer service, selling tickets, placing wagers requested by guests, and ensuring accurate processing of payouts. The role involves exchanging cash or winning tickets for guests and maintaining an accountable cash bank throughout each shift. The cashier communicates sportsbook rules and betting assistance in accordance with company policies, remains attentive to guest needs and unusual betting patterns, and follows applicable procedures and regulatory requirements. The position also requires safeguarding confidential company information, maintaining an orderly and clean work area, and obtaining and maintaining a gaming license while satisfying regulatory requirements. Applicants must be at least 21 years old and have a high school diploma or equivalent.

Requirements

  • High school diploma or equivalent.
  • Customer service experience required.
  • Basic math skills required.
  • Ability to handle transactions accurately and responsibly.
  • Excellent written and verbal communication skills.
  • Must be at least 21 years old.
  • Must be able to obtain and maintain a gaming license and satisfy all regulatory requirements.

Nice To Haves

  • Previous retail experience is beneficial.
  • Cash handling experience is preferred.
  • Experience in sports or online gaming is highly desired.

Responsibilities

  • Obtain a cash bank from the casino cage.
  • Maintain the cash bank, document transactions, balance the bank at the end of each shift, and complete necessary paperwork.
  • Place wagers requested by guests and verify and process winning tickets.
  • Enter all information accurately into the till.
  • Process voided wagers properly.
  • Follow the Company’s Standard Operating Procedures.
  • Communicate sports betting rules and provide betting assistance in accordance with company policies and procedures.
  • Watch for unusual betting patterns, including proxy betting, and promptly report them to the Supervisor.
  • Maintain visibility in guest areas and promptly respond to guest questions and concerns.
  • Stay aware of popular sportsbook lines and odds.
  • Comply with state and federal regulations.
  • Safeguard confidential and privileged company information obtained through normal work procedures.
  • Clean the individual work area and help maintain the cleanliness of the Sportsbook.
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