Sports & Fitness Attendant

The Salvation Army Southern California•Salem, OR

3d•Onsite

About The Position

The Sports & Fitness Attendant oversees members and guests participating in fitness and sports programs at The Kroc Center in Salem, Oregon. The role is responsible for safety, cleanliness, and customer service in the fitness area, gymnasium, Rockwall, and organized sports activities. The attendant leads sports programs for different age groups, supervises youth and adults during organized activities, and promotes a positive environment for children, parents, and staff. Assigned activities may also take place in meeting rooms and the natatorium. The attendant uses the fitness desk point-of-sale system to sell available offerings, including personal training packages. The employee will be trained on the Rockwall and must safely belay climbers. Other tasks may be assigned by the Sports and Fitness Coordinator. The position requires a positive, professional approach, sound judgment, teamwork, and the ability to work with minimal supervision and with people from diverse backgrounds. The role may involve frequent contact with people who are angry, hostile, confused, or frustrated, and requires careful handling of confidential information. The position is part-time, non-exempt, and scheduled for 29 hours per week at an hourly wage of $15.55. A criminal history information check is required. The employee must maintain required certifications. During the 15-minute break, the employee must remain on the premises.

Requirements

Enthusiastic, positive attitude and experience in customer service, facility cleanliness, and sound judgment.
Current First Aid, CPR, and AED certifications; the employee is responsible for maintaining them.
Ability to understand sports and fitness principles, methods, and instruction.
Basic knowledge of anatomy, physiology, nutrition, and health.
Effective verbal and written communication skills and ability to multitask.
Ability to fill in for coworkers as the work schedule requires and follow supervisor directives.
Basic knowledge of sports and fitness equipment; good understanding of fitness, weight, and cardiovascular equipment and its proper use and instruction.
Ability to initiate a code blue emergency call or respond to an emergency.
Ability to interact positively and professionally with coworkers and the public in accordance with The Salvation Army Mission Statement.
Ability to foster teamwork, work with minimal supervision and in a team setting, exercise good judgment, and work with members and guests from diverse backgrounds and circumstances.
Ability to use a telephone, computer, fax/copy machines, and computer time sheet; familiarity with Microsoft Word, Excel, Access, Publisher, PowerPoint, email, and the internet.
Ability to lift up to 25 pounds regularly and occasionally up to 100 pounds; push, pull, and move heavy equipment infrequently using appropriate tools and safety equipment.
Ability to perform repetitive tasks without diminished performance and to bend, squat, twist, and stand as regularly required.
Ability to demonstrate appropriate form using fitness facility equipment, including cardiovascular equipment, select weights, free weights, and pulley systems.
Ability to perform essential duties with or without accommodation.
Successful completion of a criminal history information check; a conviction does not automatically preclude employment.

Nice To Haves

Prior experience with fitness, sports, and/or recreation is desired.
A coaching certification or degree in a related fitness and/or sports field is helpful.

Responsibilities

Understand and follow Salvation Army and Ray and Joan Kroc Corps Community Center policies and procedures.
Plan and implement sports and/or fitness programs in accordance with organizational vision and policies, coordinating activities that are culturally relevant and developmentally appropriate.
Provide friendly, customer-service-oriented interactions.
Supervise groups of youth and/or adults to help ensure their health and safety and provide a positive experience.
Follow and maintain the Fitness Area and Rockwall cleaning schedule.
Communicate with parents and maintain positive relationships with them.
Maintain sports equipment and notify the supervisor of equipment issues.
Safely belay members and guests using the Rockwall.
Provide basic fitness equipment orientations and tours to members and guests.
Sell and upsell items and services offered at the fitness desk, including pre-workout products, protein shakes, personal training, and programmed classes.
Conduct and provide smart start tests to members and guests.
Create and maintain an inviting and fun environment for the community.
Return sports and fitness equipment to its proper storage spaces.
Arrive on time for shifts, prepared to work and ready for each class session.
Complete all necessary paperwork.
Try to set up appointments for members with a trainer for a free consultation.
Refer member, guest, or staff questions, concerns, and complaints to the Sports and Fitness Coordinator or another designated supervisor.
Follow written and oral communications and instructions from the Sports and Fitness Coordinator or other designated supervisors.
Perform additional duties as assigned.
Initiate emergency care when needed and/or call 911.
Maintain current required certifications.