Sports & Fitness Attendant

Salvation Army Careers•Salem, OR

2d•Onsite

About The Position

The Sports & Fitness Attendant oversees members and guests participating in fitness and sports programs at The Kroc Center in Salem, Oregon. The role supports safety, cleanliness, and customer service in the fitness area, gymnasium, Rockwall, organized sports activities, and other assigned spaces, including meeting rooms and the natatorium. The attendant provides leadership for sports programs for different age groups and supervises youth and/or adults in organized activities, helping create a positive environment for participants, parents, and staff. The attendant uses the fitness desk point-of-sale system to sell available products and services, including personal training packages, and is trained to safely belay Rockwall users. The role also includes providing basic equipment orientations and tours, conducting smart start tests, maintaining equipment and cleaning schedules, completing required paperwork, and performing other tasks assigned by the Sports and Fitness Coordinator.

Requirements

Experience in customer service, facility cleanliness, and sound judgment.
Effective understanding of sports and fitness principles, methods, and instruction.
Basic knowledge of anatomy, physiology, nutrition, and health.
Effective verbal and written communication skills.
Ability to multitask and fill in for coworkers as the work schedule requires.
Ability to follow directives from the designated supervisor.
Basic knowledge of sports and fitness equipment, and a good understanding of fitness, weight, and cardio equipment and their proper use and instruction.
Ability to initiate a Code Blue emergency call or respond to an emergency.
Ability to interact positively and professionally with coworkers and the public in keeping with The Salvation Army Mission Statement.
Ability to cultivate teamwork, work with minimal supervision, and work in a team setting with other professionals.
Good judgment and comfort working with members and guests from diverse backgrounds and circumstances.
Familiarity with Microsoft Word, Excel, Access, Publisher, PowerPoint, email, and the internet.
Current First Aid, CPR, and AED certifications, which the employee must maintain.
Ability to lift up to 25 pounds regularly and occasionally up to 100 pounds.
Ability to push, pull, and move heavy equipment infrequently using appropriate tools and safety equipment.
Ability to perform repetitive tasks without diminished performance.
Ability to bend, squat, twist, and stand as required by the position.
Ability to demonstrate proper form when using fitness-facility equipment, including cardiovascular equipment, select weights, free weights, and pulley systems.
Ability to initiate emergency care and/or call 911 when necessary.
Ability to perform essential duties with or without reasonable accommodation.
Must pass a criminal history information check.

Nice To Haves

Prior experience with fitness, sports, and/or recreation.
Coaching certification or a degree in a related fitness and/or sports field.

Responsibilities

Understand and follow Salvation Army and Ray and Joan Kroc Corps Community Center policies and procedures.
Plan and implement sports and/or fitness programs in accordance with the organizations’ vision and policies.
Coordinate culturally relevant and developmentally appropriate activities.
Supervise groups of youth and/or adults to support their health and safety and provide a positive experience.
Maintain the Fitness Area and Rockwall cleaning schedule.
Communicate with parents and maintain positive relationships with them.
Maintain sports equipment and notify the supervisor about equipment issues.
Safely belay members and guests using the Rockwall.
Provide members and guests with basic fitness equipment orientations and tours.
Sell and upsell products and services offered at the fitness desk, including pre-workout products, protein shakes, personal training, and programmed classes.
Conduct and provide smart start tests to members and guests.
Create an inviting and fun environment for the community.
Return sports and fitness equipment to proper storage spaces.
Arrive on time and prepared for work shifts and class sessions.
Complete necessary paperwork.
Try to schedule appointments for trainers to provide free consultations.
Refer questions, concerns, and complaints to the Sports and Fitness Coordinator or another designated supervisor.
Follow written and verbal communications and instructions from the Sports and Fitness Coordinator or designated supervisors.
Perform additional assigned duties.