Fitness Attendant

Arch Amenities Group•Manhattan, NY

About The Position

The Fitness Attendant is responsible for general supervision of the fitness center and for maintaining a clean, safe, and welcoming environment for guests while providing outstanding customer service. The position involves maintaining fitness equipment and facility areas, assisting guests with programs and equipment, addressing complaints, keeping attendance records, and ensuring compliance with facility rules. The attendant must be punctual and follow scheduled work hours, including evenings, weekends, and holidays. The role’s physical functions include periods of sitting or standing and walking, use of hands and fingers, climbing and balancing, stooping or kneeling, communication and observation, and carrying or lifting. The posting indicates exposure to chemicals, odors, noise, and indoor or outdoor conditions, including heat and cool. Reasonable accommodation may be provided to enable employees with disabilities to perform the essential functions, absent undue hardship.

Responsibilities

  • Set up, maintain, and clean fitness equipment and facility areas.
  • Greet guests, explain programs and activities, and provide guidance on equipment usage.
  • Report and resolve guest complaints promptly and professionally.
  • Maintain accurate attendance records and tactfully ensure compliance with rules and regulations.
  • Monitor the safety and cleanliness of the front desk and surrounding areas.
  • Attend required meetings and trainings.
  • Maintain punctuality and adhere to scheduled work hours, including evenings, weekends, and holidays.
  • Meet regularly with the supervisor to review duties and performance.
  • Perform additional duties as assigned.
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