Specimen Processing - Pre-Analytical Assistant

Quest Diagnostics•Pittsburgh, PA

2d•Onsite

About The Position

The Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department. This role involves various manual tasks related to specimen handling and processing to ensure the quality and timely delivery of results to technical departments. The position requires attention to detail, organizational skills, and the ability to adapt to a dynamic production environment.

Requirements

Minimal data entry skills
Good organizational skills
Understanding of specimen types related to test(s) ordered
Understanding of clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery
Understanding of compliance regulations related to test ordering
Flexibility and a willingness to adapt to change and pursuit of continuous improvement
Commitment to fulfilling internal and external customer requirements
Willingness to actively contribute to a team-based working environment
Ability and willingness to support department goals regarding staffing needs on weekends, holidays, on call, and overtime
Tasks and responsibilities must be performed with confidence, accuracy, and in a timely manner
Handles multiple tasks simultaneously and works in a production environment
Communicates effectively with all levels of staff both verbally and written
Maintains composure while working under pressure
Reflects good judgment at all times when determining what action to take in resolving problems
Adheres to Quest Diagnostics' Core Values, safety, compliance, and work process policies and procedures
Works in a biohazard environment, in compliance with all applicable safety requirements
Keeps work area neat and clean; complies with 5S workplace standards
Able to sit, stand or walk for long periods
Able to lift up to 50 lbs.
Able to maneuver large carts and/or racks with specimens
Demonstrates strong interpersonal skills that foster a positive working environment
Demonstrates work assignment flexibility and ability to adapt to change
Must have some flexibility with regard to work schedule
High School Diploma or GED

Nice To Haves

Medical background preferred which includes medical terminology applicable to a clinical laboratory
Previous experience in a production environment preferred
Familiarity with mainframe computers

Responsibilities

Sorting specimens
Racking specimens
Pickup and delivery of specimens to the laboratory
Specimen storage
Centrifugation of specimens
Aliquotting specimens
Potentially trained to run sorters in archive mode
Identifying and resolving or forwarding specimen-related problems (e.g., specimen types, missing information)
Researching test order information on translation tables, computer systems, and the directory of services to understand compliance policies
Completing all required written documentation legibly and within the assigned time frame
Reporting to work on time and following attendance guidelines
Supporting department performance during coworker absences
Learning additional functions within Tech Ops and Specimen Processing
Performing other duties as assigned