Specimen Collector I - Phlebotomy - Floater

Aegis Sciences Corp•Baltimore, MD

About The Position

The Specimen Collector - Phlebotomy is responsible for collecting biological specimens, including blood, at client sites for scientific testing. The role maintains the integrity of the collection process, keeps records for reporting, obtains initial insurance verification for billing purposes, and packages specimens for shipment. The schedule is Monday through Friday, 8:00 AM–4:30 PM, up to 40 hours per week. Occasional evening availability is required approximately twice per month. Hours may be adjusted on those days to accommodate evening coverage while remaining within 40 hours per week. Scheduling is flexible and coordinated in advance.

Requirements

High school diploma or GED.
Completion of a phlebotomy training program from an accredited school or phlebotomy certification program, or at least three years of blood collection experience.
Meet state requirements for phlebotomy certification where required.
Ability to work in a fast-paced environment while maintaining a focus on quality and extreme confidentiality.
Excellent customer service skills.
Positive approach and attitude in patient interactions.
Excellent written and verbal communication skills.
Ability to work on multiple tasks without sacrificing quality.
Attention to detail and ability to interact with staff at all levels.
Basic computer knowledge, including sending, receiving, and monitoring emails; basic website navigation; managing usernames and passwords and understanding the importance of credentials; basic understanding of computer ports such as USB; typing at least 40 words per minute; experience with Windows; saving and deleting files and folders; and understanding the necessity of security measures.

Nice To Haves

Experience in the medical field.
Experience with tablets and use of a stylus.

Responsibilities

Foster open communication between the client and Aegis Sales Management.
Follow standard operating procedures (SOPs) for sample collection.
Ensure the integrity of each Chain of Custody and sample, including sufficient sample volume and proper labeling and sealing.
Ensure sample requisitions are complete and accurate.
Use Electronic Lab Requisitions (ELR) “FLUID” for sample submissions.
Answer questions from clients and patients regarding Aegis policies.
Complete and maintain required compliance training, including HIPAA training and annual lease agreements where required.
Comply with applicable safety requirements, including use of personal protective equipment (PPE).
Order supplies and manage the budget with the RSM and ASM as required.
Verify insurance information through Passport as needed.
Request or collect payments from patients where applicable.
Maintain regular communication with the Regional Sales Manager and Area Sales Manager.
Support the ASM/RSM in marketing and sales objectives related to sample collection.
Maintain an excellent working knowledge of Aegis testing services.
Represent Aegis in a professional, positive manner and maintain a “can do” attitude.
Participate in process improvements, including process definition, measurement analysis, and implementation of controls.
Participate in proactive team efforts to achieve departmental and company goals.
Provide leadership to others through example and by sharing knowledge and skills.
Perform other duties as required and assigned.