Specialty Sales Team Leader

Target • American Fork, UT

1d • $22 - $37 • Onsite

About The Position

The Specialty Sales Team Leader leads specialty sales departments—including Apparel and Accessories, Home, Baby, Core Beauty, and Electronics—to deliver a strong guest experience, effective operations, and compelling visual merchandising. The role leads hourly team members, supports department sales goals, manages daily and weekly workload, and helps ensure merchandise is available and easy to shop.

The leader develops, coaches, and holds team members accountable; plans and executes merchandising and sales activities; supports backroom organization and replenishment; and promotes a culture of inclusion, safety, ethical conduct, and compliance. Responsibilities can include store-level leadership-on-duty duties, responding to emergencies, and supporting guest services such as backup cashiering, order pickup, and Drive Up.

This is a full-time role, though weekly hours are not guaranteed to reach 40 and may fluctuate with business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is physically active and may involve exposure to varying temperatures and other elements.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance; work may include nights, weekends, holidays, closing shifts, and peak shopping times.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand and consistently meet guest experience and operational expectations.
• Observe team performance, provide feedback, recognize strong guest service, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities and take action to improve results and guest experience.
• Model, train, and coach the team on Target’s GUEST service model and service culture.
• Promote inclusivity by valuing diverse voices and approaches and creating equitable experiences.
• Plan and execute daily and weekly workload in alignment with business priorities, department and store sales goals, guest engagement, merchandising sets, planograms, sales plans, events, and promotions.
• Lead onboarding and learning best practices and help close skill gaps through development, coaching, and team interactions.
• With direct leader guidance, develop, coach, and lead knowledgeable and passionate consultants.
• Assign daily tasks based on planned workload and guest traffic patterns, aligned with weekly and monthly business priorities.
• Encourage the use of department tools, such as fitting rooms, testers, and displays, to provide personalized recommendations and support guest purchases.
• With direct leader guidance, partner with third-party vendors to maintain brand standards, merchandising, and in-stock areas.
• Support execution of merchandise-set changes and visual presentations for assigned categories.
• Create inspiring visual presentations by keeping products organized, correctly signed, and merchandised to support seasonal trends.
• Support the direct leader with assigned department backroom processes, organization, layout, and sales-floor replenishment.
• Participate in hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Promote ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Model safe behaviors, identify and correct hazards, reinforce safety expectations, assist with incident response, and report and investigate injuries accurately and promptly.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• If serving as a key carrier, follow safe-and-secure training and processes.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support backup cashiering, order pickup, and Drive Up while maintaining applicable compliance, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED