Specialty Sales Team Leader

Target • Easton, PA

1d • $22 - $37 • Onsite

About The Position

The Specialty Sales Team Leader leads teams across specialty sales departments, including Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role prioritizes a guest-first experience while ensuring strong operations, product availability, compelling visual merchandising, and sales results. The leader plans and executes workload, develops team members, and supports department and store priorities under the direction of a direct leader. The role may occasionally include store-level leadership-on-duty responsibilities and support for guest services.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance, including availability for nights, weekends, holidays, closing shifts, and peak shopping times.
• Ability to work in varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand and consistently meet guest experience commitments.
• Observe team member performance, provide feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and guest experience.
• Model, train, and coach team members on the GUEST service model, service culture, and operational expectations.
• Promote inclusivity by valuing diverse voices and creating authentic, respectful, and equitable experiences.
• Plan and execute daily and weekly workloads to meet department and store sales goals, guest engagement priorities, and business needs.
• Plan and support merchandising sets, planogram updates, sales plans, events, promotions, and visual presentations.
• Develop, coach, and lead knowledgeable and passionate consultants with guidance from the direct leader.
• Assign daily tasks based on planned workload and guest traffic patterns, aligned with business priorities.
• Encourage team members to use department tools, such as fitting rooms, testers, and displays, to provide personalized recommendations.
• Partner with third-party vendors, with direct leader guidance, to maintain brand standards, merchandising, and fully maintained areas.
• Support backroom organization, layout, replenishment, and product availability for guests.
• Participate in hiring and onboarding, and help close skill gaps through training, coaching, and team interactions.
• Keep fitting rooms welcoming, clean, and safe when applicable to assigned areas.
• Support the direct leader in establishing clear goals and expectations and holding team members accountable.
• Promote ethical conduct, safety, and compliance; identify and correct hazards, respond to incidents, and report or investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes when serving as a key carrier, if applicable.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining applicable compliance requirements.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED