Specialty Sales Team Leader (Joplin, MO)

Target • Joplin, MO

1d • Onsite

About The Position

The Specialty Sales Team Leader leads specialized sales teams in Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role builds a guest-first culture and delivers strong operations, compelling visual merchandising, and an inspiring, friendly guest experience while ensuring merchandise is available and easy to shop. The position develops skills in guest service, retail business fundamentals, workload planning, inventory management, merchandising, and team leadership.

The Team Leader plans and executes department workload and sales priorities, coaches and holds team members accountable, and supports merchandising, replenishment, backroom organization, hiring, onboarding, safety, security, and compliance. The role may occasionally assume store-level leadership-on-duty responsibilities and assist with guest services such as backup cashiering, order pickup, and Drive Up. It is a full-time role with variable hours based on business needs; it does not guarantee 40 hours per week.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead others and hold them accountable.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Ability to work a flexible schedule, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is required.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout as needed.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and create an easy, inspiring, and friendly guest experience.
• Train, coach, observe, and provide feedback to team members; recognize strong performance and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and guest experience.
• Model and reinforce the guest service culture, inclusive behaviors, ethical conduct, safety, and compliance.
• Plan and execute daily and weekly workload to support department and store sales goals, guest engagement, and business priorities.
• Plan merchandising sets and execute changes to planograms, sales plans, events, promotions, and visual presentations.
• Develop and lead consultants with guidance from the direct leader; assign tasks based on workload and guest traffic patterns.
• Partner with third-party vendors, with guidance from the direct leader, to maintain brand standards and merchandising.
• Ensure products are organized, signed correctly, and merchandised to support seasonal trends.
• Support backroom processes, organization, layout, and replenishment so products are available to guests.
• Participate in team hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe where applicable.
• Support the direct leader in setting clear team goals and expectations.
• Model safe behaviors, identify and correct hazards, support incident response, and report and investigate injuries promptly and accurately.
• Execute physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes when serving as a key carrier, if applicable.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support backup cashiering, order pickup, and Drive Up, while maintaining applicable compliance requirements, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits may also be available; eligibility varies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED