Specialty Sales Team Leader

Target • Bellevue, WA

3d

About The Position

The Specialty Sales Team Leader leads a team of specialized consultants across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role balances guest experience, strong operations, and visual merchandising while ensuring products are available and easy to shop. The leader helps build a guest-first culture, develops team members, and supports department sales goals and business priorities under the direction of a direct leader. The position is full-time, although weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs.

The role requires working a variable schedule that may include nights, weekends, holidays, closing shifts, and peak shopping times. It is physically active and may involve remaining mobile throughout a shift, accessing all areas of the building, climbing ladders, handling merchandise, and working in varying temperatures and humidity. Team members may also support guest services, store safety, security, and compliance activities.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and independently prioritize tasks.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequent lifting or moving of items up to 15 pounds and occasional lifting or moving of items up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout as needed.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and create an Easy, Inspiring, and Friendly guest experience.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational expectations.
• Observe team members, provide feedback, hold them accountable, and recognize strong guest experiences.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, celebrate wins, and drive results.
• Model, train, and coach the team on the GUEST service model and a service culture that prioritizes guests.
• Demonstrate inclusivity by valuing diverse voices and approaches and creating authentic, respectful, and equitable experiences.
• Plan and execute daily and weekly workload, merchandising sets, planogram updates, sales plans, events, and promotions to support sales goals and guest engagement.
• Lead onboarding and learning best practices, and help close skill gaps through development, coaching, and team interactions.
• With direct leader guidance, develop, coach, and lead knowledgeable and passionate consultants.
• Assign daily tasks based on planned workload and guest traffic patterns, aligned with business priorities set by the direct leader.
• Encourage the use of department tools, including fitting rooms, testers, and displays, to provide personalized recommendations and support purchases.
• With direct leader guidance, partner with third-party vendors to maintain brand standards, merchandising, and area presentation.
• Support execution of merchandise-set changes and visual presentations for assigned categories.
• Ensure products are organized, signed correctly, and merchandised to support seasonal trends.
• Support backroom processes, organization, layout, and sales-floor replenishment to keep products available for guests.
• Participate in hiring and onboarding processes.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Model and lead ethical conduct, safety, and compliance; correct hazards, recognize safe behavior, assist with incident response, and report or investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support backup cashiering, Order Pickup, and Drive Up while maintaining compliance, including compliance with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED