Specialty Sales Team Leader

Target • Danvers, MA

2d • Onsite

About The Position

The Specialty Sales Team Leader leads specialty sales teams across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role supports a guest-first culture and strong operations through team leadership, sales-floor execution, visual merchandising, inventory availability, and development of hourly team members. The leader plans and executes workload under the direction of a direct leader, supports department sales goals, and may occasionally assume store-level leadership-on-duty responsibilities during assigned shifts.

The position involves delivering a welcoming guest experience, coaching and holding team members accountable, monitoring business and guest metrics, and ensuring merchandise is available, organized, signed, and easy to shop. It also includes supporting hiring and onboarding, maintaining safe and secure operations, assisting with guest services, and responding to store needs. This is a full-time role, although weekly hours are not guaranteed to reach 40 and may fluctuate with business needs. Schedules may vary and include nights, weekends, holidays, closing shifts, and peak shopping periods.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and independently prioritize tasks.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequent lifting or moving of items up to 15 pounds and occasional lifting or moving of items up to 44 pounds without additional assistance.
• Ability to work a flexible schedule, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is necessary.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout as needed.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand and consistently meet guest experience commitments.
• Observe team member performance, provide feedback, recognize strong service, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, align the team on execution, and take action to improve results.
• Model, train, and coach the team on Target’s GUEST service model, inclusive practices, operational expectations, and best practices.
• Plan and execute daily and weekly workload under the direction of the direct leader to support sales goals, guest engagement, business priorities, merchandising sets, events, and promotions.
• Develop, coach, and lead consultants with guidance from the direct leader; assign daily tasks based on workload and guest traffic patterns.
• Encourage use of department tools such as fitting rooms, testers, and displays to provide personalized recommendations and support guest purchases.
• Partner with third-party vendors, when directed, to maintain brand standards, merchandising, and well-maintained areas.
• Support execution of merchandise-set changes and visual presentations; keep products organized, correctly signed, and merchandised to support seasonal trends.
• Support backroom organization, layout, replenishment, and sales-floor availability.
• Participate in team hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe where applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Promote ethical conduct, safety, and compliance; model safe behaviors, correct hazards, respond to incidents, and report or investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes as a key carrier, if applicable.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services including backup cashiering, order pickup, and Drive Up, while following applicable compliance requirements, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED