Specialty Restaurant Manager, Nui Restaurant - Hilton Waikoloa Village
About The Position
The Specialty Restaurant Manager oversees daily operations for Nui Italian at Hilton Waikoloa Village, an oceanfront resort with 647 guest rooms, seven food and beverage outlets, and more than 120,000 square feet of event space. The manager leads the restaurant team and operations with a focus on memorable guest experiences, quality dining, and the flavors and history of Waikoloa Village. The role is responsible for service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and policy compliance. It also includes developing and retaining team members, recruiting and onboarding staff, growing revenue, and meeting health, safety, sanitation, and alcohol-awareness requirements.
Requirements
- At least 2 years of food and beverage management experience in a full-service, stand-alone, or hotel restaurant.
- Demonstrated leadership ability and a track record of coaching and developing teams.
- Intermediate wine and liquor knowledge.
- Outstanding communication and interpersonal skills.
- Proficiency in Microsoft Office.
- Open availability to work varying days and hours, including nights, weekends, and holidays.
- Ability to bend, stoop, walk, and push, pull, or lift up to 50 pounds, with or without reasonable accommodation.
Nice To Haves
- Advanced wine and liquor knowledge.
- Experience managing in a unionized environment.
- Past restaurant management experience within an Italian dining concept.
Responsibilities
- Manage daily outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcement of policies and procedures.
- Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to improve the dining experience.
- Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements.
- Implement marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.
- Lead hiring efforts, conduct interviews, and train new team members.
- Maintain compliance with health, safety, sanitation, and alcohol-awareness regulations.
Benefits
- Access to 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
- Employee stock purchase program with a 15% discount on Hilton shares.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Caregiving concierge services.
- Crisis Concierge support.
- Free counseling and support through the Employee Assistance Program for eligible Team Members.
- Paid time off.
- Health plans, including coverage options for dental and vision care.
- Retirement plans.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
