Specialty Restaurant Manager, Kamuela Provision Company - Hilton Waikoloa Village
About The Position
The Specialty Restaurant Manager oversees daily operations for a hotel dining outlet at Kamuela Provision Company, Hilton Waikoloa Village. The role is responsible for delivering memorable guest experiences and maintaining high standards of service and product quality while managing inventory, cost controls, profitability, marketing, and budgeting. The manager leads, coaches, and develops the team; recruits and onboards team members; drives food and beverage revenue; and ensures compliance with health, safety, sanitation, and alcohol-awareness regulations. The position requires open availability for varying days and hours, including nights, weekends, and holidays, as well as the ability to perform physical tasks such as bending, stooping, walking, and pushing, pulling, or lifting up to 50 pounds, with or without reasonable accommodation.
Requirements
- Minimum 3 years of Food & Beverage management experience in a full-service, stand-alone, or hotel restaurant.
- Demonstrated leadership ability and a track record of successfully coaching and developing teams.
- Intermediate wine and liquor knowledge.
- Outstanding communication and interpersonal skills.
- Proficiency in Microsoft Office.
- Open availability to work varying days and hours, including nights, weekends, and holidays.
- Ability to bend, stoop, walk, and push, pull, or lift up to 50 pounds, with or without reasonable accommodation.
Nice To Haves
- Advanced wine and liquor knowledge.
- Experience managing within a fine dining restaurant or luxury hotel.
- Experience managing in a unionized environment.
Responsibilities
- Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcement of policies and procedures.
- Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to improve the dining experience.
- Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements.
- Implement marketing strategies, upselling techniques, and promotional initiatives to maximize food and beverage sales and profitability.
- Lead hiring efforts, conduct interviews, and train new team members.
- Maintain compliance with health, safety, sanitation, and alcohol-awareness regulations.
Benefits
- Access to 110 nights of discounted travel through the Go Hilton travel program, with room rates as low as $40 per night.
- Employee stock purchase program with a 15% discount on Hilton shares.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Caregiving concierge services.
- Crisis Concierge support.
- Free counseling and support through the Employee Assistance Program for eligible Team Members.
- Paid time off.
- Health and welfare plans, including health, dental, and vision coverage options.
- Retirement plans.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
