About The Position

Amgen is hiring a Specialty Representative or Senior Specialty Representative for a primary care territory covering Cleveland, Aurora, Beachwood, and Bedford, Ohio. Relocation is not offered. The role serves as the primary customer contact and implements marketing strategy and product promotion as directed by the District Manager. The representative provides clinical product knowledge to medical professionals, supports appropriate product utilization, and helps customers navigate payer and reimbursement processes. The position may be performed at either the Specialty Representative or Senior Specialty Representative level, based on the candidate’s qualifications and experience.

Requirements

  • For Specialty Representative: Bachelor’s degree; OR an associate degree and 4 years of sales experience; OR a high school diploma/GED and 6 years of sales experience.
  • For Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; OR an associate degree and 6 years of such experience; OR a high school diploma/GED and 8 years of such experience.

Nice To Haves

  • Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, medical device, or medical supply industries.
  • For Specialty Representative, some experience, pre-graduate sales training, or a proven track record of successful leadership under pressure.
  • For Senior Specialty Representative, 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Knowledge of the local market.
  • Bachelor’s degree in Life Sciences or Business Administration.
  • Adaptability and capability in sales planning and organizing; leveraging business, industry, and technical knowledge; communicating with impact; driving for results; and cultivating internal and external relationships.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
  • Achieve territory sales goals by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop and manage customer accounts by tailoring discussions to customer needs, supporting product access, triaging or resolving reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, assess the effectiveness of sales activities, analyze territory performance, and develop territory plans with the District Manager.
  • Share best practices with colleagues and seek opportunities to learn and grow.
  • Build the Amgen brand and demonstrate sustained passion for its products and commitment to serving patients throughout the sales cycle.
  • Uphold Amgen’s values, including being science-based and ethical, creating value, ensuring quality, working in teams, and communicating and collaborating accountably.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Retirement and savings plans with company contributions.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid arrangements where possible.
  • Career development opportunities.
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