About The Position

Amgen is hiring a Specialty Representative or Senior Specialty Representative for a primary care territory covering Cleveland, Aurora, Beachwood, and Bedford, Ohio. Relocation is not offered. The role serves as the primary customer contact and implements marketing strategy and promotes Amgen products as directed by the District Manager. It connects with medical professionals by communicating clinical product knowledge and helping customers navigate the payer environment. The successful candidate will promote appropriate product utilization, achieve territory sales targets through in-person and virtual engagement, and develop customer and account relationships. The role also involves analyzing territory performance, contributing feedback on marketing strategy, collaborating with colleagues, and upholding Amgen’s values. The role level and title will be selected based on the candidate’s qualifications and experience for the geography.

Requirements

  • For Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • For Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Motivation and ability to perform in a sales role serving patients.
  • The role requires implementing marketing strategy and promoting products as directed by the District Manager.

Nice To Haves

  • Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative, some experience, pre-graduate sales training, and/or a proven record of successful leadership under pressure.
  • For Senior Specialty Representative, 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including associated diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.
  • Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Responsibilities

  • Provide current and comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate utilization.
  • Achieve territory sales goals by delivering branded sales messages, conducting planned programs, scheduling and following up on medical educational programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop and manage customer accounts by tailoring discussions to customer needs, supporting product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze sales activity effectiveness and territory performance, and develop territory plans with the District Manager.
  • Collaborate with colleagues, share best practices, and seek opportunities to learn and grow.
  • Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep the mission of serving patients in focus.
  • Uphold Amgen’s stated values and demonstrate accountability, ethical conduct, quality, teamwork, collaboration, communication, and mutual respect.

Benefits

  • Comprehensive employee benefits package, including retirement and savings plan with company contributions, medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid arrangements where possible.
  • Career development opportunities.
  • Health and welfare plans for staff and eligible dependents.
  • Financial plans with opportunities to save for retirement or other goals.
  • Work/life balance.
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