Specialty Representative/Sr Specialty Representative -Primary Care -Shelby, NC

Amgen•Rocky Mount, NC

1d•$89,880 - $171,202

About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact for the territory covering Shelby, Gastonia, Lincolnton, and Alexis, North Carolina. The representative provides medical professionals with current clinical knowledge about Amgen products, communicates their clinical benefits, and helps customers navigate the payer environment. The role implements marketing strategy and promotes Amgen products as directed by the District Manager, with the aim of serving patients and achieving territory sales goals. Relocation is not offered. The representative engages customers in person and virtually, conducts planned sales programs, and coordinates medical education programs. They build and manage account relationships, support product access, triage reimbursement issues, and maintain product contracts. The role also contributes territory and sales-activity analysis, provides feedback on marketing strategy, and develops territory plans with the District Manager. The selected title and level will depend on the candidate’s qualifications and experience. Amgen describes its culture as collaborative, innovative, and science-based, and emphasizes professional and personal growth and well-being. Compensation includes a base salary and, depending on eligibility, a Total Rewards Plan with benefits and incentive opportunities. Remote and hybrid work arrangements may be available where possible.

Requirements

Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
Motivation and ability to perform the responsibilities of a sales professional, including customer engagement and territory sales execution.

Nice To Haves

Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
For Specialty Representative: some experience, pre-graduate sales training, or a proven record of successful leadership under pressure.
For Senior Specialty Representative: 3 or more years of experience.
Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
Advanced influencing and relationship-building skills focused on sales outcomes.
Local market knowledge.
Bachelor’s degree in Life Sciences or Business Administration.
Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Responsibilities

Provide current, comprehensive knowledge of Amgen products and communicate clinical benefits to medical professionals to support appropriate product utilization.
Drive territory sales by delivering branded sales messages, conducting planned programs, arranging and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
Develop and manage customer accounts, tailoring interactions to customer needs, supporting product access, triaging reimbursement issues, and maintaining product contracts.
Provide feedback on marketing strategy, analyze sales activity and territory performance, and develop territory plans with the District Manager.
Partner with colleagues to share best practices and learn and grow in the role.
Maintain enthusiasm for Amgen products throughout the sales cycle while building the brand and focusing on serving patients.
Uphold Amgen’s stated values, including being science-based and ethical, ensuring quality, collaborating, communicating, being accountable, and working as a team.

Benefits

Retirement and Savings Plan with company contributions
Group medical coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Flexible spending accounts
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid arrangements where possible
Career development opportunities