Specialty Representative/Senior Specialty Representative - Primary Care - Napa, CA
About The Position
Amgen is hiring a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in the assigned territory, providing medical professionals with clinical knowledge of Amgen products and helping them navigate the payer environment. The role implements marketing strategy and promotes Amgen products as directed by the District Manager. The territory covers Santa Rosa, Richmond, Petaluma, and Novato, California. Relocation is not offered. The representative builds customer relationships, supports appropriate product utilization and access, and works toward territory sales targets through in-person and virtual engagement. The role also analyzes sales activities and territory performance, contributes feedback on marketing strategy, and collaborates with colleagues to share best practices. The position level and title will be determined based on the candidate’s qualifications and experience for the geography.
Requirements
- Specialty Representative: Bachelor’s degree; or an associate degree and 4 years of sales experience; or a high school diploma/GED and 6 years of sales experience.
- Senior Specialty Representative: Bachelor’s degree and 3 years of sales and/or non-sales clinical experience in a healthcare or scientific field; or an associate degree and 6 years of such experience; or a high school diploma/GED and 8 years of such experience.
- Motivation and ability to perform the customer-facing sales responsibilities of the role.
Nice To Haves
- Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
- For Specialty Representative: Some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure.
- For Senior Specialty Representative: 3 or more years of experience.
- Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
- Advanced influencing and relationship-building skills focused on sales outcomes.
- Local market knowledge.
- Bachelor’s degree in Life Sciences or Business Administration.
- Adaptability and competency in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.
Responsibilities
- Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
- Achieve territory sales goals by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
- Develop and manage customer accounts, tailoring discussions to customer needs, ensuring product access, triaging or resolving reimbursement issues, and maintaining product contracts.
- Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
- Collaborate with colleagues, share best practices, and seek opportunities to learn and grow.
- Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep patient service in focus.
- Uphold Amgen’s stated values, including being science-based and ethical, ensuring quality, working in teams, communicating and collaborating, and being accountable.
Benefits
- Health and welfare plans for employees and eligible dependents, including group medical, dental, and vision coverage.
- Retirement and Savings Plan with company contributions.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans.
- Flexible work models, including remote and hybrid arrangements where possible.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
